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Balise Auto

Hyundai Automotive Sales Manager

Balise Auto, Springfield, Massachusetts, us, 01119


Job Details

Job LocationHyundai Springfield - Springfield, MA

Position TypeFull Time

Job Description

Sales Manager

As a key member of the store team, the Sales Manager is responsible for meeting/exceeding new and used vehicle gross and volume objectives on a daily, monthly and annual basis. The Sales Manager ensures that number of units sold produce sufficient gross to meet store profit objectives. The Sales Manager represents Balise and the store through consistent, positive interaction with customers, and other dealership staff. The Sales Manager is responsible for delivering the highest level of customer service individually and in conjunction with other store team members.

Job Description:Conducts Sales department meetings reviewing performance objectives with teamWorks closely with team members setting appropriate sales objectives, measures individual performance and provides necessary training and support to meet objectivesCoaches and manages team members for top performanceManages and tracks sales team commissions, addresses concerns or questions related to commissions and payDeals with performance challenges quickly, directly and with respect and professionalismMaintains professional relationships with store team membersActs as a trusted member of the total store teamDevelops annual sales goals, monitors performance against goals and develops plans for improvement when performance falls shortDevelops annual budget for controllable expenses, monitors and develops plans for improvement when performance falls shortSets appropriate front and back gross profit objectivesMaintains aged inventory per company guidelinesDetermines size and mix of used inventory based on demand and availabilityManages the collection of factory rebates in a timely fashionManages and safeguards cash from customer purchasesMaintains current knowledge of all local, state and federal rules and regulations regarding customer interactions, environmental issues, sales transaction and safety concernsDevelops and maintains effective Customer Retention programs and processesManage and measures effective Prospecting and Referral programsReviews all deal settlement paperwork for completeness and accuracyManages the vehicle delivery process to ensure the highest level of customer education and serviceResolves issues with customers and looks for ways to satisfy the customer with the intent of developing customer loyaltyMeasures the results of advertising and promotionsEnsures that thorough Used Vehicle Appraisals are conducted following company guidelinesEnvironmental & Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 25 poundsA current valid driver's license and insurability rating is requiredThis position may require up to 10% travelBenefits Include:

Paid vacations and holidaysHealth, dental, life and disability insurance401(k) with company matchFlexible spending accountsEmployee discounts on service, parts and vehiclesQualifications

Skills & Requirements:

Automotive Sales experience 3-5 yearsSuccessful Finance and/or sales manager experience preferredDemonstrated Leadership abilitiesExcellent communication and high CSIValid Driver's license- good MVR record.