Multifamily Portfolio Senior Property Manager

The Portfolio Senior Property Manager is accountable for the performance of their portfolio and leading their team members within their portfolio to ensure an excellent experience for clients and residents. Portfolio members primarily include the Resident Services Manager, Property Coordinator, and cross-functional management of the accounting and maintenance staff assigned to their portfolio.Key Accountabilities Include:Strategic ownership and planning for the portfolio as measured by the scheduling and ownership of quarterly planning meetings with clientsThe financial performance of the portfolio as measured by variance of budget vs. actual NOIClient (owner) communication and satisfactionRisk management of their portfolioOversight of management of the physical buildings within their portfolioCHARLESGATE Management Standards:Creating an environment for aligned resultsEnabling success of people on the teamCommitting time to 1:1 meetings with the teamProviding consistent and focused feedbackAsking for regular feedback from direct reportsRunning weekly team meetingsConstantly cascade company purpose, vision, mission, values, and goalsSet a great first example with thoughtful onboardingEvery meeting has an agenda (and only held if productive)Create a culture of candorActively prioritizeRespond to ideas and concernsEstablish explicit expectationsSupport growth and developmentAbout CHARLESGATECHARLESGATE is an integrated real estate firm that empowers thousands of clients throughout Eastern Massachusetts with a comprehensive array of services across residential and multifamily commercial real estate - property management & leasing, sales brokerage, investment sales, construction, and new development. With deep, local roots, we were founded in Boston in 2003 and are headquartered in the Back Bay. We are rapidly growing, including making the Inc 5000 list of the fastest-growing private companies in America.Our VISION is to inspire and empower our clients, our team, and our communities through comprehensive real estate solutions.As a Values-based firm, we are founded on the Core Principles of ETHICS, RELATIONSHIPS, RESULTS, as well as our Seven Fundamental Cultural Values that we expect our team to exhibit:Positive Attitude. Smile and moveEmpathy. Seek first to understand the perspectives of othersProactivity. Bias towards action using good judgementOwnership. See the big pictureCuriosity. Think, learn and rapidly improveResourcefulness. Be effectiveCommunication. Be concise, articulate and make meaning clearEmployees First!We are an employee-first organization that believes that being committed to our employees first is the only way we can deliver the best service to our clients. Our office culture and work environment are second to none to promote harmony in all of our lives. We do everything we can to offer a comprehensive benefits package, including:Competitive salary.Health Insurance - Excellent and industry-leading coverage.Paid time off - Liberal and flexible. Enjoy yourself.Company holidays - A lot. If it is a holiday, we take it off.401K/FSA/supplemental insurance - All available.A support team like none other in the industry.

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