EDI Staffing
EDI Order Management Analyst
EDI Staffing, San Antonio, Texas, United States, 78249
This is a hybrid role, in office three days per week in either Franklin Lakes New Jersey or San Antonio Texas.
The Analyst is responsible for automating business transactions with internal and external trading partnersThe focus of this role is to collaborate with key stakeholders to increase electronic data interchange (EDI) utilizationThe Order Management team is responsible for driving automation through the implementation of touchless order transactions and interacting with technical and business process areasThe position will interface with key stakeholders (regional business units, distribution operations, and business unit supply chain) and facilitate the efficient & timely flow of touchless orders across the supply chain network.
Responsibilities
Provide EDI production support by researching and resolving questions, failures, and issuesBuild cases, design, and complete test scenarios, stage and process data and coordinate the promotion to SAP/JDE ERP production systems
Lead communication between internal and external collaborators to ensure timely resolution of order interchange issues and transmission of electronic order notifications
Independently sets priorities, meets deadlines, and handles multiple tasksProvides practical knowledge during team meetings to increase team performance outcomes and serves as a knowledge source for peers
Use dashboards to supervise, analyze, report, and determine root cause of order errorsDevelops and implements standard operating procedures that impact order management, fulfillment outcomes, and the customer experience
Provide status updates on all issues/requests to Order Management leadershipBring up to Order Management leadership when deadlines will not be met
Continuously look for operational efficiency opportunities and engage in continuous improvement initiatives to increase EDI utilizationImplement EDI Transactions: 850, 855, 856, 810, 832, 845, 849, 867, 820 and others as identified by business needs
Ensure EDI documents are built and implemented to specifications as provided by the customer and in compliance with EDI strategy
Responsible for independently addressing under-performing EDI utilization customers to drive customer behavior to 100%
Education
Bachelor's degree in supply chain or relevant areas, or in lieu of degree, a high school diploma plus five (5) years of experience
Certifications
Lean Six Sigma Greenbelt certification preferredProject Management certification is preferredKnowledge of Microsoft Power BI preferredExperience
Minimum of two (2) year's experience with ERP system(s) and EDI setups
Minimum of two (2) year's experience in a similar role (export, logistics, order management, customer service)
Minimum of two (2) year's prior experience in a related industry (i.e., medical device, healthcare supply chain, pharmaceutical)
A minimum of five (5) years of work experience related to supply chain, order management, logistics, or related field
Proficient in the ANSI X.12 and XML formats preferred
Competencies
Basic knowledge of BW Queries, EDISIM, and Editor tools desired
Must have strong time management and multi-tasking capabilities as well as excellent communication and inter-personal skills
Strong organizational and multi-tasking skills and a broad knowledge of business processes
Must be able to communicate effectively (verbal and written) with both internal and external technical and non-technical groups and have demonstrated presentation and documentation skills
Must be self-motivating and able to work independently while sharing knowledge and mentoring other team members
Versatile learner with the ability to function in a changing environment
Committed and results-driven, independently seek continuous improvement opportunitiesProficiency in standard business computer software applications (MS Word, Teams, PowerPoint, Outlook)
Proficient in MS Office Suite
End to End supply chain knowledge, preferably in a distribution environment
Travel
Need to be available to travel 25% of the time (Domestic to NJ and TX)
The Analyst is responsible for automating business transactions with internal and external trading partnersThe focus of this role is to collaborate with key stakeholders to increase electronic data interchange (EDI) utilizationThe Order Management team is responsible for driving automation through the implementation of touchless order transactions and interacting with technical and business process areasThe position will interface with key stakeholders (regional business units, distribution operations, and business unit supply chain) and facilitate the efficient & timely flow of touchless orders across the supply chain network.
Responsibilities
Provide EDI production support by researching and resolving questions, failures, and issuesBuild cases, design, and complete test scenarios, stage and process data and coordinate the promotion to SAP/JDE ERP production systems
Lead communication between internal and external collaborators to ensure timely resolution of order interchange issues and transmission of electronic order notifications
Independently sets priorities, meets deadlines, and handles multiple tasksProvides practical knowledge during team meetings to increase team performance outcomes and serves as a knowledge source for peers
Use dashboards to supervise, analyze, report, and determine root cause of order errorsDevelops and implements standard operating procedures that impact order management, fulfillment outcomes, and the customer experience
Provide status updates on all issues/requests to Order Management leadershipBring up to Order Management leadership when deadlines will not be met
Continuously look for operational efficiency opportunities and engage in continuous improvement initiatives to increase EDI utilizationImplement EDI Transactions: 850, 855, 856, 810, 832, 845, 849, 867, 820 and others as identified by business needs
Ensure EDI documents are built and implemented to specifications as provided by the customer and in compliance with EDI strategy
Responsible for independently addressing under-performing EDI utilization customers to drive customer behavior to 100%
Education
Bachelor's degree in supply chain or relevant areas, or in lieu of degree, a high school diploma plus five (5) years of experience
Certifications
Lean Six Sigma Greenbelt certification preferredProject Management certification is preferredKnowledge of Microsoft Power BI preferredExperience
Minimum of two (2) year's experience with ERP system(s) and EDI setups
Minimum of two (2) year's experience in a similar role (export, logistics, order management, customer service)
Minimum of two (2) year's prior experience in a related industry (i.e., medical device, healthcare supply chain, pharmaceutical)
A minimum of five (5) years of work experience related to supply chain, order management, logistics, or related field
Proficient in the ANSI X.12 and XML formats preferred
Competencies
Basic knowledge of BW Queries, EDISIM, and Editor tools desired
Must have strong time management and multi-tasking capabilities as well as excellent communication and inter-personal skills
Strong organizational and multi-tasking skills and a broad knowledge of business processes
Must be able to communicate effectively (verbal and written) with both internal and external technical and non-technical groups and have demonstrated presentation and documentation skills
Must be self-motivating and able to work independently while sharing knowledge and mentoring other team members
Versatile learner with the ability to function in a changing environment
Committed and results-driven, independently seek continuous improvement opportunitiesProficiency in standard business computer software applications (MS Word, Teams, PowerPoint, Outlook)
Proficient in MS Office Suite
End to End supply chain knowledge, preferably in a distribution environment
Travel
Need to be available to travel 25% of the time (Domestic to NJ and TX)