Metropolitan Family Services
Intern Engagement Specialist- Crisis
Metropolitan Family Services, Palos Hills, Illinois, United States, 60465
Metropolitan Family Services
empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois' first comprehensive human services agency and reaches more than 136,000 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs and DuPage County with services promoting education, economic stability, emotional wellness and empowerment.
We are seeking an
Engagement Specialist Intern
to join our Crisis Team !
(South Chicago, Merrionette Park and Palos Hills)
ESSENTIAL JOB FUNCTIONS:
Will learn and develop the skills to:
Successfully support clients in the management of the symptoms of their own illness and have a working knowledge of the process.Provide crisis response in collaboration with the Intervention Specialist per staffing rotation.Provide community outreach and engagement activities to increase awareness of services.Provide information to clients, family members, and other stakeholders about the main client problems/ issues/ needs which the program is designed to address, treatment options, natural supports/community resources, etc.Assist clients with budgeting and decision making related to spending wisely, as needed.Co-facilitate prevention/education, wellness, and skill building groups, with other staff.Give presentations to clients, family members and professionals as needed.Work with MCR staff to ensure family involvement in all aspects of the client's services, as applicable.Assist clinicians identify strengths and needs of the clients.Assist other staff to identify strengths and needs of the clients.Assist clients to develop and maintain a personal wellness plan, as appropriate.Attend provider multi-disciplinary staffing's and/or team meetings, as appropriate.Adhere to agency documentation and confidentiality requirements, as appropriate.Assist clients in understanding, seeking and achieving the best possible outcomes as described in their Service Plans, especially those representing the main client problems/ issues/ needs which the program is designed to address.Serve as a strong role model to clients.Participate in program policy and procedure development and implementation as it relates to clients/family needs, as appropriate.QUALIFICATIONS:
Currently enrolled in a CRSS Certification Program.Must be a consumer
or parent/guardian/caregiver of a client who has successfully navigated the mental health system/s for his/herself and/or family member,
required.Relevant experience to perform the functions of a Engagement Specialist within the given program.Strong interpersonal and communication skills.Good judgment in maintaining responsibilities of the position in advocating for the best interest of clients served.Must have access to a vehicle, proof of insurance and valid driver's license to perform essential job functions,
required.Must have basic computer skills.High level of ability with oral and written communication.Ability to work effectively with diverse individuals and groups.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois' first comprehensive human services agency and reaches more than 136,000 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs and DuPage County with services promoting education, economic stability, emotional wellness and empowerment.
We are seeking an
Engagement Specialist Intern
to join our Crisis Team !
(South Chicago, Merrionette Park and Palos Hills)
ESSENTIAL JOB FUNCTIONS:
Will learn and develop the skills to:
Successfully support clients in the management of the symptoms of their own illness and have a working knowledge of the process.Provide crisis response in collaboration with the Intervention Specialist per staffing rotation.Provide community outreach and engagement activities to increase awareness of services.Provide information to clients, family members, and other stakeholders about the main client problems/ issues/ needs which the program is designed to address, treatment options, natural supports/community resources, etc.Assist clients with budgeting and decision making related to spending wisely, as needed.Co-facilitate prevention/education, wellness, and skill building groups, with other staff.Give presentations to clients, family members and professionals as needed.Work with MCR staff to ensure family involvement in all aspects of the client's services, as applicable.Assist clinicians identify strengths and needs of the clients.Assist other staff to identify strengths and needs of the clients.Assist clients to develop and maintain a personal wellness plan, as appropriate.Attend provider multi-disciplinary staffing's and/or team meetings, as appropriate.Adhere to agency documentation and confidentiality requirements, as appropriate.Assist clients in understanding, seeking and achieving the best possible outcomes as described in their Service Plans, especially those representing the main client problems/ issues/ needs which the program is designed to address.Serve as a strong role model to clients.Participate in program policy and procedure development and implementation as it relates to clients/family needs, as appropriate.QUALIFICATIONS:
Currently enrolled in a CRSS Certification Program.Must be a consumer
or parent/guardian/caregiver of a client who has successfully navigated the mental health system/s for his/herself and/or family member,
required.Relevant experience to perform the functions of a Engagement Specialist within the given program.Strong interpersonal and communication skills.Good judgment in maintaining responsibilities of the position in advocating for the best interest of clients served.Must have access to a vehicle, proof of insurance and valid driver's license to perform essential job functions,
required.Must have basic computer skills.High level of ability with oral and written communication.Ability to work effectively with diverse individuals and groups.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)