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Nesco Resource

Data Entry

Nesco Resource, Sarasota, FL, United States


JOB DESCRIPTION

Under a significant level of guidance and direction, provides customer service for one or more products. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with policies and procedures.

RESPONSIBILITIES:

Delivers quality service to clients via phone, email, chat, and other avenues

Follows up on outstanding items to issue completion in compliance with established Service Level Agreements

Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS

Develops and maintains a basic working knowledge of one or more products

Performs data input, maintaining strong prioritization and organization

Documents all client interactions

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.