Tbwa Chiat/Day Inc
Senior Property Manager Lockport, NY
Tbwa Chiat/Day Inc, Lockport, New York, United States,
Join our fast-growing team to improve lives through real estate! The Senior Property Manager serves as the face of the company, providing exceptional service to residents in seven multi-family properties (400+ units) in Lockport. Reporting to a regional manager, this role manages day-to-day property management, budget execution, new property implementation, and team development.Birgo’s Values
T eamwork: We are collaborative, approachable, and engagedH umility: We are selfless, gracious, and continuously improvingR hinocerality: We are proactive, dynamic, and courageousI ntegrity: We are trustworthy, principled, and sincereV ision: We are forward-thinking, empathetic, and adaptableE xcellence: We are goal-oriented, dependable, and accountableCore Responsibilities
Maximize operational performance of properties by achieving controllable net income, tenant satisfaction, and occupancy targetsManage collections, delinquencies, and eviction court casesAdvertise and lease vacanciesLead, manage, and train assistant property manager, leasing agent, and maintenance supervisor as a cohesive team to accomplish the goals of the property groupLead property takeovers; onboard new properties and execute the asset's business planConduct monthly budget review and reportingMaintain properties by investigating and resolving tenant complaints, conducting inspections, and enforcing rules of occupancyProvide excellent customer service through prompt, professional, and authentically caring responsesCoordinate services with external vendorsIdentify, propose, and execute annual CapEx projects with support from asset management and maintenance teamsSet the scope of unit renovations to optimize budgets and occupancyCollaborate with maintenance team for unit renovations; verify renovations are completed with consistent speed, quality, and budget efficiency.Other duties as assigned to help Birgo improve lives through real estateEducation & Experience7+ years experience in property management in Western New York3+ years experience directing the work of on-site staffExperience working with diverse populationsExperience mentoring and developing teamsKnowledge of the Lockport workforce housing marketSkills & QualificationsTechnology-savvyExcellent interpersonal skillsExcellent written, verbal, and persuasive communication skillsExperience with AppFolio or other property management softwareOrganizational skills and time management skillsWork StyleAdept at managing multiple projects simultaneouslyCareful with rules and comfortable working within established processesStrong commitment to timely & precise work and achieving goalsOther RequirementsReliable, insured vehicle and valid driver’s license for visiting properties during business hours and after-hours if neededAble to ascend/descend stairs and traverse uneven terrainAble to transport up to 25 lbsAble to use a computer for a full workdayAble to travel to Pittsburgh 4-5 times per yearBenefits
Insurance with employer contribution: Medical, Dental, Vision, Life, Pet, and Short-Term DisabilityFlexible Paid Time Off and Paid Holidays401(k) retirement plan with employer matchCompany Profit Sharing ProgramTeam outings and volunteer eventsHealthy Lifestyle Reimbursement programEmployee Assistance ProgramDiscounted rates at Birgo PropertiesMore about Birgo
Birgo Realty offers an exciting start-up environment, characterized by fast growth and an entrepreneurial spirit. We take care of our hardworking team by providing opportunities for professional growth, paying attention to holistic staff needs, and celebrating life together. Birgo Realty values diversity in our staff and seeks to enhance the diversity of our team at every opportunity.
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T eamwork: We are collaborative, approachable, and engagedH umility: We are selfless, gracious, and continuously improvingR hinocerality: We are proactive, dynamic, and courageousI ntegrity: We are trustworthy, principled, and sincereV ision: We are forward-thinking, empathetic, and adaptableE xcellence: We are goal-oriented, dependable, and accountableCore Responsibilities
Maximize operational performance of properties by achieving controllable net income, tenant satisfaction, and occupancy targetsManage collections, delinquencies, and eviction court casesAdvertise and lease vacanciesLead, manage, and train assistant property manager, leasing agent, and maintenance supervisor as a cohesive team to accomplish the goals of the property groupLead property takeovers; onboard new properties and execute the asset's business planConduct monthly budget review and reportingMaintain properties by investigating and resolving tenant complaints, conducting inspections, and enforcing rules of occupancyProvide excellent customer service through prompt, professional, and authentically caring responsesCoordinate services with external vendorsIdentify, propose, and execute annual CapEx projects with support from asset management and maintenance teamsSet the scope of unit renovations to optimize budgets and occupancyCollaborate with maintenance team for unit renovations; verify renovations are completed with consistent speed, quality, and budget efficiency.Other duties as assigned to help Birgo improve lives through real estateEducation & Experience7+ years experience in property management in Western New York3+ years experience directing the work of on-site staffExperience working with diverse populationsExperience mentoring and developing teamsKnowledge of the Lockport workforce housing marketSkills & QualificationsTechnology-savvyExcellent interpersonal skillsExcellent written, verbal, and persuasive communication skillsExperience with AppFolio or other property management softwareOrganizational skills and time management skillsWork StyleAdept at managing multiple projects simultaneouslyCareful with rules and comfortable working within established processesStrong commitment to timely & precise work and achieving goalsOther RequirementsReliable, insured vehicle and valid driver’s license for visiting properties during business hours and after-hours if neededAble to ascend/descend stairs and traverse uneven terrainAble to transport up to 25 lbsAble to use a computer for a full workdayAble to travel to Pittsburgh 4-5 times per yearBenefits
Insurance with employer contribution: Medical, Dental, Vision, Life, Pet, and Short-Term DisabilityFlexible Paid Time Off and Paid Holidays401(k) retirement plan with employer matchCompany Profit Sharing ProgramTeam outings and volunteer eventsHealthy Lifestyle Reimbursement programEmployee Assistance ProgramDiscounted rates at Birgo PropertiesMore about Birgo
Birgo Realty offers an exciting start-up environment, characterized by fast growth and an entrepreneurial spirit. We take care of our hardworking team by providing opportunities for professional growth, paying attention to holistic staff needs, and celebrating life together. Birgo Realty values diversity in our staff and seeks to enhance the diversity of our team at every opportunity.
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