UMass Memorial Health
Radiology RIS/PACS (IS) Support
UMass Memorial Health, Marlborough, Massachusetts, us, 01752
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.Exemption Status:
Non-ExemptSchedule Details:
Monday through FridayScheduled Hours:
8a - 4:30pShift:
1 - Day Shift, 8 Hours (United States of America)Hours:
32Cost Center:
21000 - 3500 Radiology DiagnosticUnion:
SHARE MarlboroughThis position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.Everyone Is a CaregiverAt UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence, and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community, and each other. Everyone plays an important part, every day.I. Major Responsibilities:Coordinates and performs support functions for the RIS/PACS department.
Provides basic RIS/PACS, Pacs Cube, and Life Image training to end users.Utilizes the RIS to generate department performance reports and productivity measures. Utilizes Microsoft Office products to produce and format reports for distribution.Promptly and properly responds to both telephone and electronic support requests from end-users in RIS and provides appropriate support as needed. Will triage support to RIS/PACS Administrator or IS support when needed.Assists with the notification and implementation of down time procedures and clean up.Assists in maintaining an orderly inventory and in arranging for the purchase of needed office supplies within the RIS/PACS office.Assists the RIS/PACS Administrator with equipment inventory and minor equipment support.Assists the RIS/PACS Administrator with administrative support such as maintaining department minutes, the distribution of reports, and coordinating meetings and training sessions.Provides support to the RIS/PACS department with the monitoring of duplicate records and exams that are found in the exception handler. Works with appropriate users to merge records and clean up the RIS exception list.Performs other duties and tasks as necessary for the department.
In the role of the LDCT Navigator, is responsible for coordination of the functions and related job duties of the LDCT Lung Cancer Screening Program.
Facilitates the entry of patients into the diagnostic and/or treatment system and helps to coordinate their follow-up imaging care.Ensures that patient information and findings are properly uploaded into the ACR LDCT Lung Cancer Screening database.Reviews follow-up reports and coordinates the continuation of care with the patient and their referring physician.Assists with tracking metrics and quality indicators for diagnosing and treating promptly and effectively. Works with the system navigators and others to collect and track outcomes.Develops relationships with all providers including but not limited to pulmonary, oncology, primary care, and radiologist. Serves as a liaison between the patient, providers, and radiology to ensure the appropriate follow-up exams are scheduled accordingly (annual screening, 3 and 6 months follow-up).Works within the LDCT Lung Cancer Screening model in EPIC. Runs reports and extrapolates data from Epic to ensure that lung cancer screening patients are following appropriate follow-up recommendations per the radiologists.Assists the referring physicians' offices with scheduling of LDCT Lung cancer screening exams and answers any questions that are needed to ensure that correct scheduling is followed.Assists the lead CT to ensure that scheduled LDCT scans are scheduled appropriately and that regulatory requirements are being met.Participates in ACR LDCT Webx and seminars to ensure that regulatory requirements are being met and that our database is up to date.Works with the clinical lead LDCT radiologist to assist with submitting patient cases to the tumor board for review.Helps to coordinate the upload of LDCT patients' prior imaging for comparison review by the radiologists.
Standard Staffing Level Responsibilities:
Complies with established departmental policies, procedures, and objectives.Attends a variety of meetings, conferences, seminars as required or directed.Demonstrates use of Quality Improvement in daily operations.Complies with all health and safety regulations and requirements.Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility, and acceptance toward all employees, patients, and visitors.Maintains regular, reliable, and predictable attendance.Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.II. Position Qualifications:License/Certification/Education:Required:1. High School diploma/GEDExperience/Skills:Required:1. Experience in a hospital or health care setting with a minimum of 3 years experience working in Radiology.2. Excellent written and verbal communication skills.3. Excellent attention to detail and highly organized.Preferred:1. Minimum one year of medical terminology experience.2. Knowledge of computer/windows applications.3. Recent experience in the workings of the RIS.4. Proficient in Microsoft Office applications.OR equivalent combination of the above.III. Physical Demands and Environmental Conditions:Work is considered sedentary. Position requires work indoors in a normal office environment.Excel proficiency, to intermediate skill-level is required.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community, and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, protected veteran status, or other status protected by law.If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at
talentacquisition@umassmemorial.org . We will make every effort to respond to your request for disability assistance as soon as possible.
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Non-ExemptSchedule Details:
Monday through FridayScheduled Hours:
8a - 4:30pShift:
1 - Day Shift, 8 Hours (United States of America)Hours:
32Cost Center:
21000 - 3500 Radiology DiagnosticUnion:
SHARE MarlboroughThis position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.Everyone Is a CaregiverAt UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence, and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community, and each other. Everyone plays an important part, every day.I. Major Responsibilities:Coordinates and performs support functions for the RIS/PACS department.
Provides basic RIS/PACS, Pacs Cube, and Life Image training to end users.Utilizes the RIS to generate department performance reports and productivity measures. Utilizes Microsoft Office products to produce and format reports for distribution.Promptly and properly responds to both telephone and electronic support requests from end-users in RIS and provides appropriate support as needed. Will triage support to RIS/PACS Administrator or IS support when needed.Assists with the notification and implementation of down time procedures and clean up.Assists in maintaining an orderly inventory and in arranging for the purchase of needed office supplies within the RIS/PACS office.Assists the RIS/PACS Administrator with equipment inventory and minor equipment support.Assists the RIS/PACS Administrator with administrative support such as maintaining department minutes, the distribution of reports, and coordinating meetings and training sessions.Provides support to the RIS/PACS department with the monitoring of duplicate records and exams that are found in the exception handler. Works with appropriate users to merge records and clean up the RIS exception list.Performs other duties and tasks as necessary for the department.
In the role of the LDCT Navigator, is responsible for coordination of the functions and related job duties of the LDCT Lung Cancer Screening Program.
Facilitates the entry of patients into the diagnostic and/or treatment system and helps to coordinate their follow-up imaging care.Ensures that patient information and findings are properly uploaded into the ACR LDCT Lung Cancer Screening database.Reviews follow-up reports and coordinates the continuation of care with the patient and their referring physician.Assists with tracking metrics and quality indicators for diagnosing and treating promptly and effectively. Works with the system navigators and others to collect and track outcomes.Develops relationships with all providers including but not limited to pulmonary, oncology, primary care, and radiologist. Serves as a liaison between the patient, providers, and radiology to ensure the appropriate follow-up exams are scheduled accordingly (annual screening, 3 and 6 months follow-up).Works within the LDCT Lung Cancer Screening model in EPIC. Runs reports and extrapolates data from Epic to ensure that lung cancer screening patients are following appropriate follow-up recommendations per the radiologists.Assists the referring physicians' offices with scheduling of LDCT Lung cancer screening exams and answers any questions that are needed to ensure that correct scheduling is followed.Assists the lead CT to ensure that scheduled LDCT scans are scheduled appropriately and that regulatory requirements are being met.Participates in ACR LDCT Webx and seminars to ensure that regulatory requirements are being met and that our database is up to date.Works with the clinical lead LDCT radiologist to assist with submitting patient cases to the tumor board for review.Helps to coordinate the upload of LDCT patients' prior imaging for comparison review by the radiologists.
Standard Staffing Level Responsibilities:
Complies with established departmental policies, procedures, and objectives.Attends a variety of meetings, conferences, seminars as required or directed.Demonstrates use of Quality Improvement in daily operations.Complies with all health and safety regulations and requirements.Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility, and acceptance toward all employees, patients, and visitors.Maintains regular, reliable, and predictable attendance.Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.II. Position Qualifications:License/Certification/Education:Required:1. High School diploma/GEDExperience/Skills:Required:1. Experience in a hospital or health care setting with a minimum of 3 years experience working in Radiology.2. Excellent written and verbal communication skills.3. Excellent attention to detail and highly organized.Preferred:1. Minimum one year of medical terminology experience.2. Knowledge of computer/windows applications.3. Recent experience in the workings of the RIS.4. Proficient in Microsoft Office applications.OR equivalent combination of the above.III. Physical Demands and Environmental Conditions:Work is considered sedentary. Position requires work indoors in a normal office environment.Excel proficiency, to intermediate skill-level is required.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community, and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, protected veteran status, or other status protected by law.If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at
talentacquisition@umassmemorial.org . We will make every effort to respond to your request for disability assistance as soon as possible.
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