Cloudflare, Inc.
Technical Solutions Engineer (Kuala Lumpur Based)
Cloudflare, Inc., San Francisco, California, United States, 94199
About UsAt Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!Available Locations:
Kuala Lumpur, Malaysia
What you'll doYou are the technical keystone through the entire sales cycle - pre and post sales. You will work alongside our Go To Market Teams with Enterprise prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. You will leverage your technical expertise in Cloudflare's global distributed network and technology to help validate the proposed solutions by our field team to prospects and customers and prove them to be best-fit solutions. As an expert on web/mobile security and performance, enterprise security and serverless technology, you will be a trusted source for deploying the relevant Cloudflare products on the designated testing environment.Examples of desirable skills, knowledge and experienceOur Solution Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.Ultimately, you are passionate about technology and have the ability to deploy and demonstrate concepts in an easy-to-understand way. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. Being part of the broader Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.ResponsibilitiesAs critical members of Cloudflare's Solutions Engineering Team, our Validations Engineers drive proof of concept implementations to help generate new business, expand existing business, and keep our customers happy.In business generation and expansion, you'll be tasked with technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).Operates in the allocated shift schedule in order to cover a broader timezone for supporting global operations.RequirementsFamiliarity with Zero Trust Framework and SASE related concepts would be desirable.Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.Prior experience in technical sales, consulting or software development roles.Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It's incumbent on us to stay up to date not only with Cloudflare's specific products, but with industry trends.A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.DesiredYou've built web applications before, or contributed to existing web applications in a meaningful way.You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that 'ACL' doesn't always mean Anterior Cruciate Ligament.You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser's web inspector.You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them.Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.A graduate in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.More About YouYou can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations.You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.You understand how to manage a project, work to deadlines, and prioritize between competing demands.What Makes Cloudflare Special?We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.Project Galileo : We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.Athenian Project : We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.Sound like something you'd like to be a part of? We'd love to hear from you!This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
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Kuala Lumpur, Malaysia
What you'll doYou are the technical keystone through the entire sales cycle - pre and post sales. You will work alongside our Go To Market Teams with Enterprise prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. You will leverage your technical expertise in Cloudflare's global distributed network and technology to help validate the proposed solutions by our field team to prospects and customers and prove them to be best-fit solutions. As an expert on web/mobile security and performance, enterprise security and serverless technology, you will be a trusted source for deploying the relevant Cloudflare products on the designated testing environment.Examples of desirable skills, knowledge and experienceOur Solution Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.Ultimately, you are passionate about technology and have the ability to deploy and demonstrate concepts in an easy-to-understand way. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. Being part of the broader Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.ResponsibilitiesAs critical members of Cloudflare's Solutions Engineering Team, our Validations Engineers drive proof of concept implementations to help generate new business, expand existing business, and keep our customers happy.In business generation and expansion, you'll be tasked with technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).Operates in the allocated shift schedule in order to cover a broader timezone for supporting global operations.RequirementsFamiliarity with Zero Trust Framework and SASE related concepts would be desirable.Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.Prior experience in technical sales, consulting or software development roles.Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It's incumbent on us to stay up to date not only with Cloudflare's specific products, but with industry trends.A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.DesiredYou've built web applications before, or contributed to existing web applications in a meaningful way.You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that 'ACL' doesn't always mean Anterior Cruciate Ligament.You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser's web inspector.You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them.Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.A graduate in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.More About YouYou can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations.You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.You understand how to manage a project, work to deadlines, and prioritize between competing demands.What Makes Cloudflare Special?We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.Project Galileo : We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.Athenian Project : We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.Sound like something you'd like to be a part of? We'd love to hear from you!This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
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