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C3EL

SATCOM Network Support Specialist

C3EL, Scott Air Force Base, Illinois, United States,


Job Overview:

Title:

SATCOM Network Support Specialist

Location:

Scott AFB, Illinois

Clearance Level:

Secret (Active, In-Scope)

(This position involves shift work, which may include nights and weekends.)

Description:

C³EL has an opening for a SATCOM Network Support Specialist at Scott AFB, IL. This position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities.

Responsibilities:Perform IP network support to include configuration of switches, routers, firewalls, and voice equipment.Conduct IP satellite modem support to include configuration and issue of option/boot files.Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.Remotely access and de-access customers into the IP/SATCOM networks.Verify equipment is operating in the baseline configuration and react to alarms as necessary.Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).Utilize ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our client's Baseband, IF, and RF Communications.Minimum Qualifications:

Secret (or higher) clearance2+ years of recent and relevant experienceBasic knowledge of IP circuits & routersIAT II Certification (Security+ CE, CCNA-Security, etc.)Desired Qualifications:

Moderate level IP/Networking experience including hands-on configuration of routers, switches, firewalls, and IP ModemsModerate level knowledge of voice over Internet Protocol (VoIP) gateways, call managers, performance enhancing proxies (PEP), and telephony systemsModerate understanding and experience with the operation/configuration of MILSATCOM encryption devicesModerate understanding and experience in the implementation and delivery of DISN services (VoIP, VoSIP, VTC, NIPR, SIPR)Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flowUtilization of SAA/GAAs as source documentation for network configurationAbility to manage IP over SATCOM networks using iDirect or equivalent FM-TDMA hubsCCNA or CCNP certificationEducation:

A minimum of a high school diploma or equivalent is required.