The RealReal
Manager, Merchandising Operations
The RealReal, Perth Amboy, New Jersey, us, 08861
About The RoleThe Manager, Merchandising Operations is a managerial role, that will be responsible for managing the reporting of merchandising operations initiatives and sharing out key progress updates on strategic projects and strategies. As well as oversee the development of the Merchandising Operations team and track the continued progress of reporting and team progress.
What You Get To Do Every DayManaging strategic initiatives within the Merchandising Operations Organization
Finding pipeline and exception opportunities and crafting processes to address
Sharing out key initiative updates in a consistent and timely manner
Analyzing reporting and creating action plans to yield strong results
Partner inter-departmentally to assist team with outstanding product inquiries, open consignor escalations, and Zendesk ticket flows
Partner cross-functionally with departments to identify pipeline issues and resolve while crafting processes to address long term
Surface risks and opportunities to senior leaders for strategic problem solving
What You Bring To The Role
Minimum Requirements:
Self-motivation and a drive to achieve results
Exceptional attention to detail and organization skills
Adaptability and openness to change
Able to work independently but has the ability to manage a large group in a team environment
Minimum 5+ years experience in Inventory control or Leading teams
Strong Google suite proficiency and ability to use data to inform decisions
Strong presentation skills to senior leadership
Ability to Travel 15%
Preferred Requirements:
Proficiency with Mac OS and Google Suite
Compensation, Benefits, + Perks
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
Unlimited Discretionary Time Off (DTO)* and 10 Paid Company Holidays
* Unlimited DTO with Manager approval
The expected salary range for this role is $-$. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art and home-in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
What You Get To Do Every DayManaging strategic initiatives within the Merchandising Operations Organization
Finding pipeline and exception opportunities and crafting processes to address
Sharing out key initiative updates in a consistent and timely manner
Analyzing reporting and creating action plans to yield strong results
Partner inter-departmentally to assist team with outstanding product inquiries, open consignor escalations, and Zendesk ticket flows
Partner cross-functionally with departments to identify pipeline issues and resolve while crafting processes to address long term
Surface risks and opportunities to senior leaders for strategic problem solving
What You Bring To The Role
Minimum Requirements:
Self-motivation and a drive to achieve results
Exceptional attention to detail and organization skills
Adaptability and openness to change
Able to work independently but has the ability to manage a large group in a team environment
Minimum 5+ years experience in Inventory control or Leading teams
Strong Google suite proficiency and ability to use data to inform decisions
Strong presentation skills to senior leadership
Ability to Travel 15%
Preferred Requirements:
Proficiency with Mac OS and Google Suite
Compensation, Benefits, + Perks
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
Unlimited Discretionary Time Off (DTO)* and 10 Paid Company Holidays
* Unlimited DTO with Manager approval
The expected salary range for this role is $-$. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art and home-in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.