Think Tell Junction
Entry Level Customer Service Assistant
Think Tell Junction, Los Angeles, California, United States, 90079
Job Title: Entry Level Customer Service Assistant
Company: Think Tell Junction
Location: Los Angeles, CA (On-Site Only)
Job Type: Full-Time (40 hours per week)
Salary: $3,600 to $4,350 per month
About Us:
At Think Tell Junction, we understand the significance of staying connected in today's fast-paced world. We are thrilled to welcome you to a realm where communication transcends boundaries, and every conversation is an enriching experience. Join our dynamic team, where we prioritize personal connection and excellence in customer service.
Job Description:
We are seeking an enthusiastic and customer-focused Entry Level Customer Service Assistant to join our team. This is an on-site position based in our Los Angeles office— remote work is not an option . You will be responsible for providing top-notch service to our clients, assisting with inquiries, and resolving issues efficiently. This is a great opportunity for individuals who thrive in a fast-paced environment and enjoy working directly with people.
Responsibilities:
Greet customers and address their questions and concerns in a friendly and professional manner.
Provide accurate information regarding products, services, and company policies.
Assist customers with orders, payments, and other account-related issues.
Work closely with other departments to ensure customer inquiries are resolved efficiently.
Handle customer complaints, escalate issues when necessary, and follow up to ensure satisfactory resolution.
Maintain and update customer records as needed.
Manage a high volume of incoming calls, emails, and in-person interactions.
Stay up-to-date on company products, services, and promotions to better assist customers.
Qualifications:
High school diploma or equivalent required; some college is a plus.
Strong communication skills—both written and verbal.
A customer-first attitude with a friendly and positive demeanor.
Ability to handle stressful situations with patience and professionalism.
Strong organizational skills and attention to detail.
Basic computer skills, including experience with Microsoft Office.
Previous experience in customer service is a plus but not required.
Must be willing to work on-site in our Los Angeles office— this is not a remote position .
Benefits:
Competitive salary ranging from $3,600 to $4,350 per month.
Health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for professional growth and career advancement.
Supportive team environment with ongoing training and development.
On-site perks, including free parking and employee events.
Join Think Tell Junction and be part of a team that values in-person collaboration, innovation, and exceptional customer service. This position offers the opportunity to grow within the company and build lasting connections with both colleagues and customers.
How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and interest in the position to [email address].
We look forward to hearing from you!
Company: Think Tell Junction
Location: Los Angeles, CA (On-Site Only)
Job Type: Full-Time (40 hours per week)
Salary: $3,600 to $4,350 per month
About Us:
At Think Tell Junction, we understand the significance of staying connected in today's fast-paced world. We are thrilled to welcome you to a realm where communication transcends boundaries, and every conversation is an enriching experience. Join our dynamic team, where we prioritize personal connection and excellence in customer service.
Job Description:
We are seeking an enthusiastic and customer-focused Entry Level Customer Service Assistant to join our team. This is an on-site position based in our Los Angeles office— remote work is not an option . You will be responsible for providing top-notch service to our clients, assisting with inquiries, and resolving issues efficiently. This is a great opportunity for individuals who thrive in a fast-paced environment and enjoy working directly with people.
Responsibilities:
Greet customers and address their questions and concerns in a friendly and professional manner.
Provide accurate information regarding products, services, and company policies.
Assist customers with orders, payments, and other account-related issues.
Work closely with other departments to ensure customer inquiries are resolved efficiently.
Handle customer complaints, escalate issues when necessary, and follow up to ensure satisfactory resolution.
Maintain and update customer records as needed.
Manage a high volume of incoming calls, emails, and in-person interactions.
Stay up-to-date on company products, services, and promotions to better assist customers.
Qualifications:
High school diploma or equivalent required; some college is a plus.
Strong communication skills—both written and verbal.
A customer-first attitude with a friendly and positive demeanor.
Ability to handle stressful situations with patience and professionalism.
Strong organizational skills and attention to detail.
Basic computer skills, including experience with Microsoft Office.
Previous experience in customer service is a plus but not required.
Must be willing to work on-site in our Los Angeles office— this is not a remote position .
Benefits:
Competitive salary ranging from $3,600 to $4,350 per month.
Health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for professional growth and career advancement.
Supportive team environment with ongoing training and development.
On-site perks, including free parking and employee events.
Join Think Tell Junction and be part of a team that values in-person collaboration, innovation, and exceptional customer service. This position offers the opportunity to grow within the company and build lasting connections with both colleagues and customers.
How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and interest in the position to [email address].
We look forward to hearing from you!