Staff Technical Program Manager

About ZscalerServing thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.We're looking for an experienced Staff level Technical Program Manager (PM) to join the Reliability Engineering and Infrastructure Services's PM team. A background in infrastructure, servers, networks, and experience with cloud operations and data center operations is required. You will partner with several teams including engineers, support teams, and product managers to onboard customers. Reporting to the Manager, Cloud Operations you'll be responsible for:Manage the entire project lifecycle. Coordinate and develop activities related to Operations Project Management such as planning, Project kick-off, developing project plans, tracking activities and closure of projects.Manage customer-facing project deliverables and communication.Develop processes, program templates and documentation.Provide coordination and team communications.Provide management level visibility and reporting on project status and risk.Be the contact for project associated status and information.Maintain operation information systems; use project management tools (dashboards, Jira, Confluence).What We're Looking for (Minimum Qualifications)8+ years of hands-on technical project or program management experience in networking preferably within security, cloud operations, infrastructure or data center technologies in the IT industry in a cloud/SaaS environment.Experience collaborating with VP-Level partners and navigate executive-level communications.Experience working on projects simultaneously.Experience working collaboratively across organizations to build effective working relationships.Bachelor's degree in Engineering/Computer Science or Business.What Will Make You Stand Out (Preferred Qualifications)Knowledge of ISO 270001, Federal and DoD compliance authorizations (e.g., FedRAMP High, DoD IL5).PMP, Scrum Master Certification.#LI-Onsite#LI-AM12Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.Base Pay Range: $136,500 — $195,000 USDBy applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.See more information by clicking on the

Know Your Rights: Workplace Discrimination is Illegal

link.Pay TransparencyZscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements,

click here

.Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

#J-18808-Ljbffr