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Charter Communications

Director, Regional Outside Sales

Charter Communications, Maryland Heights, Missouri, United States, 63043


JOB SUMMARYResponsible for coordinating the activities of the Direct Sales Department for the assigned region, helping to meet and exceed budgeted sales goals. Develop and implement sales plans to support Company objectives for optimum market penetrations at rates consistent with short and long term business goals. Responsible for the development, oversight and execution of effective sales strategies and tactics to grow Charter's customer base.

MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance the customer experience.Direct Sales Managers, Direct Sales, in the development of customer and sales strategies. Develop sales plans designed to meet or exceed customer growth and revenue projections. Communicate overall plan, strategy, and matrix requirements to field personnel; monitor and evaluate results.Assist Direct Sales Department in monitoring activities and results; make recommendations for strategic adjustments to maximize growth opportunities.Help recruit, interview, hire, train and guide Direct Sales staff, while communicating with sales staff all current market offers.Handle territory assignments for residential and MDU Relationship Executives.Handle personnel issues, including performance appraisals, coaching, safety training, etc.Assist with budget preparation, and provide input on broader marketing issues.Perform other duties as requested by supervisor.

REQUIRED QUALIFICATIONSRequired Skills/Abilities and KnowledgeAbility to read, write, speak and understand English.Knowledge of direct sales strategies.Ability to prioritize and organize effectively.Ability to supervise and motivate others.Ability to handle multiple projects and tasks.Ability to maintain confidentiality.Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.).Required EducationBachelor's degree in marketing or related field, or equivalent experience.Required Related Work Experience and Number of YearsSales experience - 5 years; Management experience - 10 years.PREFERRED QUALIFICATIONSPreferred Skills/Abilities and KnowledgeKnowledge of cable television products and services.WORKING CONDITIONSOffice environment.Travel as required.

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