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Hilton Worldwide, Inc.

Complex Senior Sales Manager - Embassy Suites by Hilton Los Angeles Internationa

Hilton Worldwide, Inc., Downey, California, United States, 90242


Job Description - Complex Senior Sales Manager - Embassy Suites by Hilton Los Angeles International Airport South and Embassy Suites by Hilton Los Angeles Downey (HOT0AWKI)Work Locations

Embassy Suites Los Angeles Intl Airport1440 Imperial AvenueEl Segunda 90245The Embassy Suites Los Angeles South and Embassy Suites Los Angeles Downey are currently hiring a Complex Senior Sales Manager. This role serves as the hotel representative to prospective clients and customers who need to rent rooms, meeting space, food and beverage service, etc. Responds to sales inquiries, initiates new sales, prospects and qualifies leads and solicits potential clients, entertains clients, conducts site visits and answers questions, determines rates, prepares proposals, negotiates contracts, services accounts and analyzes lost business for the hotel/s. Develops sales plans and strategies to meet or exceed established revenue and room night goals. Works with various departments to ensure requested services are provided to customers.The annual salary range for this role is $68,000-$70,000 and is based on applicable and specialized experience and location.What will I be doing?

As a Complex Senior Sales Manager, you will be responsible for representing the hotels to prospective clients and customers who need to rent rooms, meeting space, food and beverage service, etc. Specifically, you would be responsible for performing the following tasks to the highest standards:Represent hotel by soliciting, responding to and negotiating with persons requiring large and complex group accommodations, with or without meeting space and/or on-site (hotel) catering.Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability.Engage in outside sales activities to discuss business opportunities and entertain customers in local and assigned markets.Attend weekly sales departmental meetings and other scheduled meetings to support business operations.Conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline.In addition, we look for the demonstration of the following key attributes:Basic hotel product knowledge.Basic knowledge of the hotel structure/layout and how all departments interact.Extensive knowledge of market and related meeting industry.Ability to effectively deal with internal and external customers.Proficiency in the use and operation of computer systems.Ability to read, write and speak English language.Interpersonal skills to provide overall guest satisfaction.What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For more than a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.The Benefits

Hilton is proud to have an award-winning workplace culture. We support the mental and physical wellbeing of all Team members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:Health insuranceCareer growth and developmentTeam Member Resource GroupsRecognition and rewards programsGo Hilton travel discount programBest-in-Class Paid Time Off (PTO)Supportive parental leaveEmployee stock purchase program (ESPP)Debt-free education opportunitiesEmbassy Suites by Hilton - LAX South is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.

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