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Voala

Family Advocate I North Hollywood

Voala, Los Angeles, California, United States,


Helping Our Most Vulnerable Change Their Life StoriesVolunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing programs, as well as drug and alcohol rehabilitation. Learn more at

www.voala.org .HEAD START/EARLY HEAD STARTThrough our Head Start and Early Head Start programs, we work with children (ages 0 – 5) and their families to provide the skills, confidence, and stable home life necessary for a smooth transition into kindergarten and beyond. Children also receive a broad array of health services including screenings and referrals, maintenance of immunization schedules, nutrition assessments and follow-ups, mental health assessments as part of initial screenings, and determination if any mental or physical delays are present. Children receive health and dental services and have access to ongoing and acute and routine health and dental care. Enrolled children receive healthy meals, along with an assessment of their nutritional needs and the necessary follow-ups. Nutrition education is available for parents and incorporated into daily classroom activities for the children.JOB SUMMARY AND PURPOSEThe Family Advocate I recruits and enrolls children into the Head Start Program, and assesses each family’s strengths, concerns, and priorities in order to provide services that improve a family’s future prospects in supporting their child through school. Using a case management methodology, the Family Advocate I will manage a caseload of families and assist them in all program areas, and engage families in activities that support them and their child’s development in becoming school ready.The Family Advocate I supports the classroom care and supervision of children, as needed, when the class is temporarily understaffed. During this period, the Family Advocate can provide auxiliary services, such as food preparation, set up and cleanup, that allow the available teaching staff the ability to provide effective supervision of the children. The Family Advocate is responsible for working as a team with teachers, site supervisors, family service specialists, and other support staff to help families make choices and decisions that will respond to each family’s unique culture, roles, values, strengths, and beliefs. The Family Advocate complies with agency policies, goals, and objectives.Specific Duties include:Establish and maintain outreach and recruitment to ensure the assigned Head Start site is fully enrolled with eligible children, and monitor attendance to ensure children are actively involved in the program.Manage a caseload of families and assist them in getting their needs met, establish ongoing goals that engage them in their child’s learning and future growth.Initiate, maintain, and follow up with the referral process in conjunction with the family, teachers, Family Service Specialists, and service support personnel.QualificationsREQUIREMENTS:Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment, and education verifications.Proof at the time of hire

TB clearance within 6 months priorAnnual Influenza vaccination (between Aug 1 – Dec 1)Pertussis (whooping cough) and measles immunization

Health screening at the time of employment.Requires ability to interact with children in a busy environment including, but not limited to:

Able to lift up to 50 lbs.Frequently kneel and squat.Ability to move quickly.

EDUCATION:High School Diploma / G.E.D. and a OHS Family Services Credential, or an Associate of Arts Degree in Social Services, Child Development, Counseling, or related field.Valid California Driver License or have means to other easily accessible transportation.EXPERIENCE:Direct experience working with families in an at-risk program, and evidence of interaction with culturally diverse low-income population.PREFERRED QUALIFICATIONS:1-year casework experience in social work, human services, family services, counseling, or a related field.6 months experience in monitoring and tracking computer program data.6 units of Child Development.Direct experience working with families in an at-risk program, and evidence of interaction with culturally diverse low-income population.Have an invested interest in the community for recruitment purposes.Demonstrate S.M.A.R.T. Goal setting for families.Knowledge of Data system Child Plus for monitoring purposes.

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