Sr. Property Manager (Residential)

ABOUT CIM GROUPCIM Group is a community-focused owner, operator, lender and developer of real assets headquartered in Los Angeles, California. We are 1000+ employees strong around the world, with $31.2B in assets owned and operated. Our projects have delivered jobs, created comfortable places to live, work and relax, and provided necessary and sustainable infrastructure.Our focus on enhancing communities is unwavering, and we are striving to make an even greater impact in the years to come. Our diverse team of experts applies its broad knowledge and disciplined approach through hands-on management of real assets from due diligence to operations through disposition. We strive to make a meaningful difference in the world by executing key environmental, social and governance (ESG) initiatives and enhancing each community in which we invest.POSITION PURPOSEThe Residential Property Manager is responsible for the day-to-day management and operations of the property. Responsibilities include, but are not limited to, leading the on-site team, oversight of daily activities, residential satisfaction and excellence in customer service, achieving budgeted financial goals, and maintaining a best-in-class appearance of the property. This position will set goals to integrate leasing, property management, building maintenance, and resident retention activities that positively impact the overall success of the property. Annually draft a budget and business plan for review and approval. Additionally, they will manage to the property’s approved budget with an emphasis on timely rent collection, meeting monthly leasing goals, resident retention, expense and revenue management, and vendor supervision.ESSENTIAL FUNCTIONS:LeasingConfirm building amenity pricing is accurate by shopping property’s defined competition and using mystery shoppers and/or other market research firms.Approve rents and concessions on available apartment homes based on market conditions, availability, and leasing strategy for the property.Work closely with resident services and leasing teams to ensure all renewals and new leases meet or exceed approved pricing strategy.Ensure marketing plans are achieving desired results and align with revenue and leasing goals.Ensure all residential leases are executed in accordance with CIM’s Standard Operating Procedures (SOP).Ensure lease terms are correct before all residential leases are executed by any resident.Create and approve social media content for property’s on-site events and local neighborhood news.FinancialTrack rent collection to ensure timely payment and to avoid excessive delinquent rent balances.Create and deliver timely and accurate annual budgets and monthly variance analysis reports.Report on property’s financial performance each month and provide explanation for the variances.Management OperationsEnsure all building operating systems are placed on an approved preventive maintenance agreement.Responsible for knowing and understanding the market of assigned property’s comp set.Inspect the property on a daily/weekly basis to ensure the overall appearance, cleanliness and maintenance of the property’s common areas and units.Assign and delegate tasks to ensure timely completion of turnover repairs, leasing initiatives, and preventive maintenance tasks.Establish standardized management practices for emergencies, evictions, energy management, and resident issues or complaints.Work with in-house or outside legal counsel on legal matters.Provide inspired leadership to your team while implementing plans and creating a collaborative and engaging work environment.NON-ESSENTIAL FUNCTIONS:Exhibit a confident, professional demeanor when interacting with visitors, residents, vendors, and CIM personnel.Demonstrate commitment to a work schedule that ensures timely completion of all responsibilities.SUPERVISORY RESPONSIBILITIES:Supervise on-site staff including administrative support employee(s), maintenance team, leasing team, and security.Plan, organize, and manage employee focused activities including compliance with all applicable employment laws.Provide at a minimum an annual performance review, offering feedback/counseling along with job training.EDUCATION/EXPERIENCE REQUIREMENTS:Bachelor’s Degree or equivalent experience.7-8 years prior experience working in a residential property manager capacity.Must possess a valid state-issued driver’s license.MS Office including Excel, Word, PowerPoint, and Outlook.KNOWLEDGE, SKILLS AND ABILITIES:Ability to write correspondence and reports in a concise and detailed manner.Good verbal communication.Organization and ability to multitask efficiently.PERFORMANCE METRICS:Performance of property measured by established proformas.Performance of property team.What CIM offersCIM offers an enriched benefits program as well as a wide range of resources for eligible employees to thrive both inside and outside of work. Some of our benefits include:•Medical, dental, and vision•Company paid life & disability•401(k) match•Paid time off for community service•Paid Parental Leave: Up to 12 weeksHOW WE FEEL ABOUT DIVERSITY, EQUITY, AND INCLUSION:CIM Group is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment.

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