Hilton Worldwide, Inc.
Event Coordinator - Signia by Hilton San Jose
Hilton Worldwide, Inc., San Jose, California, United States, 95199
Job Description - Event Coordinator - Signia by Hilton San Jose (HOT0AXD6)Work Locations
Signia By Hilton San Jose170 S. Market StreetSan Jose 95113Join Our Award-Winning Team as an Event Coordinator at Signia by Hilton San Jose!Are you an organized and detail-oriented individual with a passion for events? Signia by Hilton San Jose, located in the heart of Silicon Valley, is looking for a dedicated Event Coordinator to join our renowned team. We are proud to be ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list!The hourly range for this role is $28.00 - $32.00 and is based on applicable and specialized experience and location.What will I be doing?
Specifically, your essential functions will be to perform the following tasks to the highest standards:Organize, plan, and prioritize duties by developing plans and goals.Timely communication to internal and external clients via telephone, email, written documents, or in person.Handle phone calls, e-mails, and greet clients for Catering and Events in a professional, courteous manner.Input programs in booking systems, manage VIP guest arrangements, and coordinate site visits.Create and communicate documents including but not limited to BEOs, group resumes, post-event reports, menus, diagrams/floor plans.Work with affiliate groups.Assist with clients and deliver on the client’s expectations.Demonstrate knowledge of job systems, products, booking systems, and processes.Make decisions and solve problems by analyzing and evaluating the issues and determining the best solution for the client.Ensure high-quality service by communicating and assisting others to understand guest needs.Participate in customer site inspections and assist with the sales process as necessary.Other duties as necessary based on business needs.What are we looking for?
Minimum Years of Experience: one (1) year guest contact or customer experience.It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Knowledge of the hotel property management systems (Delphi.fdc).Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline.In addition, we look for the demonstration of the following key attributes:QualityProductivityCustomer FocusWhat will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
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Signia By Hilton San Jose170 S. Market StreetSan Jose 95113Join Our Award-Winning Team as an Event Coordinator at Signia by Hilton San Jose!Are you an organized and detail-oriented individual with a passion for events? Signia by Hilton San Jose, located in the heart of Silicon Valley, is looking for a dedicated Event Coordinator to join our renowned team. We are proud to be ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list!The hourly range for this role is $28.00 - $32.00 and is based on applicable and specialized experience and location.What will I be doing?
Specifically, your essential functions will be to perform the following tasks to the highest standards:Organize, plan, and prioritize duties by developing plans and goals.Timely communication to internal and external clients via telephone, email, written documents, or in person.Handle phone calls, e-mails, and greet clients for Catering and Events in a professional, courteous manner.Input programs in booking systems, manage VIP guest arrangements, and coordinate site visits.Create and communicate documents including but not limited to BEOs, group resumes, post-event reports, menus, diagrams/floor plans.Work with affiliate groups.Assist with clients and deliver on the client’s expectations.Demonstrate knowledge of job systems, products, booking systems, and processes.Make decisions and solve problems by analyzing and evaluating the issues and determining the best solution for the client.Ensure high-quality service by communicating and assisting others to understand guest needs.Participate in customer site inspections and assist with the sales process as necessary.Other duties as necessary based on business needs.What are we looking for?
Minimum Years of Experience: one (1) year guest contact or customer experience.It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Knowledge of the hotel property management systems (Delphi.fdc).Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline.In addition, we look for the demonstration of the following key attributes:QualityProductivityCustomer FocusWhat will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
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