Marriott
Director of Hotel Sales
Marriott, Newport, Rhode Island, us, 02840
Marriott Director of Hotel Sales Newport, Rhode Island
Location:
Newport Marriott Hotel & Spa, 25 America's Cup Avenue, Newport, Rhode Island, United StatesSchedule:
Full-TimePosition Type:
ManagementJOB SUMMARYFunctions as the business leader of the property’s sales department for properties with bookings exceeding parameters of the Group Sales teams within the Sales Office. Provides day-to-day leadership to a small team of on-property sales associates and pulls through a number of above-property sales channels (e.g., Area Sales, Group Sales within the Sales Office, Catering Sales, Enterprise Sales Team (EST)) in order to achieve hotel sales objectives, booking goals, and property revenues. Develops strategic working relationships with leaders of these sales channels to proactively position and drive sales to the property. Interfaces with the Regional Marketing & eCommerce team to review collateral and execute the property’s marketing plan as well as pull through regional and national promotions. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.CANDIDATE PROFILEEducation and ExperienceRequired:2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.OR4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.Preferred:4-year college degree.Demonstrated skills in supervising a team.Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.CORE WORK ACTIVITIESExecutes the sales strategy and verifies that individual booking goals are met for both on-property staff and off-property sales channels.Partners with Area Sales and Group Sales within the Sales Office to establish successful account deployment and execution.Serves as the sales contact for the General Manager, property leadership team, Enterprise Sales Team (EST), Group Sales, Area Sales and Catering Sales leaders.Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.Reviews the Smith Travel Research STAR report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.Participates in business planning with the Regional Marketing & eCommerce team.Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.Performs other duties, as assigned, to meet business needs.Building Successful RelationshipsDevelops strong partnerships with local organizations to further increase brand/product awareness.Develops and manages internal key stakeholder relationships.Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.LeadershipCoaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.Identifies, trains and mentors group sales associates; utilizes all available on-the-job training tools for associates.The salary range for this position is $108,000 to $149,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other incentives. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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Location:
Newport Marriott Hotel & Spa, 25 America's Cup Avenue, Newport, Rhode Island, United StatesSchedule:
Full-TimePosition Type:
ManagementJOB SUMMARYFunctions as the business leader of the property’s sales department for properties with bookings exceeding parameters of the Group Sales teams within the Sales Office. Provides day-to-day leadership to a small team of on-property sales associates and pulls through a number of above-property sales channels (e.g., Area Sales, Group Sales within the Sales Office, Catering Sales, Enterprise Sales Team (EST)) in order to achieve hotel sales objectives, booking goals, and property revenues. Develops strategic working relationships with leaders of these sales channels to proactively position and drive sales to the property. Interfaces with the Regional Marketing & eCommerce team to review collateral and execute the property’s marketing plan as well as pull through regional and national promotions. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.CANDIDATE PROFILEEducation and ExperienceRequired:2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.OR4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.Preferred:4-year college degree.Demonstrated skills in supervising a team.Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.CORE WORK ACTIVITIESExecutes the sales strategy and verifies that individual booking goals are met for both on-property staff and off-property sales channels.Partners with Area Sales and Group Sales within the Sales Office to establish successful account deployment and execution.Serves as the sales contact for the General Manager, property leadership team, Enterprise Sales Team (EST), Group Sales, Area Sales and Catering Sales leaders.Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.Reviews the Smith Travel Research STAR report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.Participates in business planning with the Regional Marketing & eCommerce team.Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.Performs other duties, as assigned, to meet business needs.Building Successful RelationshipsDevelops strong partnerships with local organizations to further increase brand/product awareness.Develops and manages internal key stakeholder relationships.Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.LeadershipCoaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.Identifies, trains and mentors group sales associates; utilizes all available on-the-job training tools for associates.The salary range for this position is $108,000 to $149,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other incentives. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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