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University of Southern California

Accessible Services Representative (Seasonal), LA Memorial Coliseum

University of Southern California, Los Angeles, California, United States, 90079


Accessible Services Representative (Seasonal), LA Memorial Coliseum

Location:

Los Angeles, CaliforniaAbout USC Auxiliary Services:

USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family, driven by our commitment to uphold our six unifying values:

Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion

.The Opportunity:

We are seeking an

Accessible Services Representative (Seasonal)

to join our rapidly growing team. This position greets and assists visitors, answers questions, provides direction and appropriate information, and performs clerical tasks as assigned.Responsibilities:Greet and assist guests by offering services, fulfilling special needs, and resolving conflicts.Provide accurate facility information and exceptional customer service.Respond patiently to confused or irate customers.Answer phone lines and direct calls appropriately.Operate the customer service window and respond to inquiries.Provide disability services and knowledge of services within the disabled community.Follow proper cash handling procedures and complete ticket reconciliation.Perform other related duties as assigned.Qualifications:Minimum Education: High School diploma or equivalent.Minimum Experience: Prior customer service experience.Strong interpersonal and communication skills.Basic computer knowledge.Ability to work independently and meet strict deadlines.Ability to lift 50 lbs or more and push heavy objects.Ability to walk long distances for extended periods.Commitment to USC's Unifying Values.What We Prefer:Prior sales and customer service experience; ticketing sales.Compensation:

The hourly rate for this position is $18.28.As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace.FIGHT ON!Posted Date: 05/01/2024

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