Apple Inc.
WW Visual Merchandising Program Manager
Apple Inc., Cupertino, California, United States, 95014
The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Join Apple, and help us leave the world better than we found it!Apple's Real Estate, Design & Merchandising (RDM) teams create and care for Apple Stores that look, feel, and function as beautifully as our products. We do this by obsessing over the employee and customer experience, and driving a strategy that sets the bar.The WW Visual Merchandising Programs team inspires customers to discover, to learn about and to buy Apple products, services, and accessories through visual merchandising that delivers a personalized experience like no other. We do this by communicating a focused point of view to create unique Apple experiences, that we then execute flawlessly.Role Overview
The Visual Merchandising Program Manager is responsible for the development and delivery of these experiences through partnership with our cross-functional and store teams providing our customers a best-in-class experience worldwide. Success in the role will require skilled stakeholder management, leading through influence and ambiguity, and driving quickly to deliver results in a fast-paced work environment.Description
Act as a point of expertise, integration and accountability for Retail brand initiatives. Support our retail merchandising strategy, through the creation, development, and in-store implementation of visual and digital elements across all Apple Retail stores ensuring worldwide feasibility, through a deep understanding of our customer journey, store operations, and unique store requirements.Manage and drive planning and execution of large, complex, and strategically significant cross-functional initiatives.Understand Retail’s strategy and engage in conceptualization and planning of initiatives to shape their execution.Lead partnership and create efficiencies with existing processes, improving implementation in stores, as well as cross-functional work streams across Retail and Apple, Inc. including Product Marketing, Industrial Design, Product Design, Retail Marketing, Digital Merchandising, Marcom, Customer Insights, and Store Operations.Identify and communicate key priorities to generate drive for results, teamwork, and achieving business objectives with inspired team vision and purpose.Present regularly to leadership and cross-functional partners.Facilitate constant communication loop with Geo-based teams and Field Merchandising on feedback and strategy handoffs for local implementation.Oversee visual merchandising budget. Partner with Finance on weekly basis to review targets vs. actuals, and evolve XF collaboration.Minimum Qualifications
7+ years prior Program Management or Retail Management experience.Bachelor's degree (Business, Marketing, or related degrees preferred) or industry equivalent experience.Preferred Qualifications
Outstanding influencer who connects the dots at the organization, strategy, program, and project levels.Proven experience with process development, project management, problem solving and critical thinking.Strong business sense and ability to comfortably dive into any area of the business, develop a deep understanding of business needs, and shape execution plans.Drive for innovation and experience leading planning and project management initiatives.Ability to drive strategy, develop and influence business relationships at all levels of an organization.Ability to facilitate collaboratively in cross-functional decision-making environments.Experience in interacting with, presenting to and influencing all levels of Leadership.Previous experience in global brand execution with a programmatic and merchandising focus.Ability to thrive in an ambiguous, fast-paced environment, while simultaneously operating at both strategic and tactical levels.Excellent presentation, written, verbal communication and interpersonal skills.Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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The Visual Merchandising Program Manager is responsible for the development and delivery of these experiences through partnership with our cross-functional and store teams providing our customers a best-in-class experience worldwide. Success in the role will require skilled stakeholder management, leading through influence and ambiguity, and driving quickly to deliver results in a fast-paced work environment.Description
Act as a point of expertise, integration and accountability for Retail brand initiatives. Support our retail merchandising strategy, through the creation, development, and in-store implementation of visual and digital elements across all Apple Retail stores ensuring worldwide feasibility, through a deep understanding of our customer journey, store operations, and unique store requirements.Manage and drive planning and execution of large, complex, and strategically significant cross-functional initiatives.Understand Retail’s strategy and engage in conceptualization and planning of initiatives to shape their execution.Lead partnership and create efficiencies with existing processes, improving implementation in stores, as well as cross-functional work streams across Retail and Apple, Inc. including Product Marketing, Industrial Design, Product Design, Retail Marketing, Digital Merchandising, Marcom, Customer Insights, and Store Operations.Identify and communicate key priorities to generate drive for results, teamwork, and achieving business objectives with inspired team vision and purpose.Present regularly to leadership and cross-functional partners.Facilitate constant communication loop with Geo-based teams and Field Merchandising on feedback and strategy handoffs for local implementation.Oversee visual merchandising budget. Partner with Finance on weekly basis to review targets vs. actuals, and evolve XF collaboration.Minimum Qualifications
7+ years prior Program Management or Retail Management experience.Bachelor's degree (Business, Marketing, or related degrees preferred) or industry equivalent experience.Preferred Qualifications
Outstanding influencer who connects the dots at the organization, strategy, program, and project levels.Proven experience with process development, project management, problem solving and critical thinking.Strong business sense and ability to comfortably dive into any area of the business, develop a deep understanding of business needs, and shape execution plans.Drive for innovation and experience leading planning and project management initiatives.Ability to drive strategy, develop and influence business relationships at all levels of an organization.Ability to facilitate collaboratively in cross-functional decision-making environments.Experience in interacting with, presenting to and influencing all levels of Leadership.Previous experience in global brand execution with a programmatic and merchandising focus.Ability to thrive in an ambiguous, fast-paced environment, while simultaneously operating at both strategic and tactical levels.Excellent presentation, written, verbal communication and interpersonal skills.Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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