Logo
Highgate Hotels, LP

Director of Banquets

Highgate Hotels, LP, Convent Station, New Jersey, us, 07961


Director of Banquets

Requisition ID:

2024-55358

Category:

Banquets

Job Location:

US-NJ-Morristown

Property:

Westin Governor Morristown

Compensation Type:

Yearly

Company Overview:

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues.

Overview:

The Director of Banquets effectively monitors the daily operations of the Banquet Department, providing support and guidance to fellow banquet personnel to ensure a successful and effective operation, ending in a positive guest experience.

Responsibilities:

Select, train, supervise, and develop associates in the Banquet Department.

Plan and organize the hourly/daily events & functions of the Banquet Personnel to maximize efficiency and accuracy.

Check schedule on a daily basis to ensure that adequate coverage & wage cost control are maintained in line with budget.

Consistently tour the department areas to ensure that all equipment is maintained in a clean & safe manner.

Responsible for the development and implementation of a training plan to ensure a high quality presentation and level of customer service within the banquet service/function service staffs.

Ensure proper & timely processing of all paperwork, both internal & external.

Handle guests' requests, compliments, and adverse comments appropriately.

Maintain close communications and work cooperatively with Executive Chef and Catering Department for all functions.

Perform other related duties as assigned or requested by General Manager.

Qualifications:

Working knowledge of Food & Beverage Service required.

Considerable expert knowledge of banquet set-ups, policies, and procedures.

Strong organizational skills, able to multi-task, and coordinate all aspects of an event.

High energy, detail-oriented, and proficient in computer skills.

Excellent verbal and written communication skills required.

Must have a flexible schedule.

Must have two to three years of Banquet Service Management experience.

#J-18808-Ljbffr