Live Nation
Security Manager - Crossroads Venues Boston
Live Nation, Cambridge, Massachusetts, us, 02140
Job Summary:Who Are We?Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit
Live Nation Entertainment .Who Are You?Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.That’s why
SAFETY
for employees and guests is our priority. We show
CARE
around every corner and look to create
ENCORE
moments of service excellence for everyone. Our commitment to
EFFICIENCY
is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.The Role:The Security Manager is responsible for the overall management of the security department to ensure guest, employee, artist and venue safety. Also, controls cost and ensures total guest satisfaction by guarding, patrolling, and monitoring the premises to prevent theft, violence, or infractions of rules.Job Functions:Work in conjunction with the General Manager and Associate Director of Security to ensure compliance with all policies and procedures that relate to the security department as well as local, state, and federal laws and regulations.Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.Move throughout the venue and all areas to visually monitor and take corrective action when needed.Provide guidance and improvement and implement necessary adjustments.Investigate and resolve security complaints. Interact positively with guests.Circulate among visitors, patrons, or employees to preserve order and protect property.Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.Interview, select, train, supervise, counsel, and discipline security staff for the efficient operation of the security department.Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.Partner with fellow team members at the end of show to close the venue- this may include collecting recyclables from the venue and/or reserved section, picking up and properly storing event equipment such as chairs, barricade, etc.Organize and conduct meetings and communicate pertinent information to the staff. Schedule and direct staff in their work assignments.Regularly review and evaluate the department and recommend and implement new operational policies and procedures when necessary.Qualifications:High School Diploma or equivalent preferred.At least 2 years of experience in a similar role - In certain states, a Guard Card is a plus.Working knowledge of security operations, safety practices in a business environment and enforcement procedures.Strong strategic thinking and creative problem-solving skills.Excellent verbal, written and interpersonal communication skills.Acute sense of judgment, tact, and diplomacy.A strong sense of teamwork and ability to execute programs.Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting.If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at:
Live Nation Careers .Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.Equal Employment OpportunityLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
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Live Nation Entertainment .Who Are You?Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.That’s why
SAFETY
for employees and guests is our priority. We show
CARE
around every corner and look to create
ENCORE
moments of service excellence for everyone. Our commitment to
EFFICIENCY
is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.The Role:The Security Manager is responsible for the overall management of the security department to ensure guest, employee, artist and venue safety. Also, controls cost and ensures total guest satisfaction by guarding, patrolling, and monitoring the premises to prevent theft, violence, or infractions of rules.Job Functions:Work in conjunction with the General Manager and Associate Director of Security to ensure compliance with all policies and procedures that relate to the security department as well as local, state, and federal laws and regulations.Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.Move throughout the venue and all areas to visually monitor and take corrective action when needed.Provide guidance and improvement and implement necessary adjustments.Investigate and resolve security complaints. Interact positively with guests.Circulate among visitors, patrons, or employees to preserve order and protect property.Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.Interview, select, train, supervise, counsel, and discipline security staff for the efficient operation of the security department.Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.Partner with fellow team members at the end of show to close the venue- this may include collecting recyclables from the venue and/or reserved section, picking up and properly storing event equipment such as chairs, barricade, etc.Organize and conduct meetings and communicate pertinent information to the staff. Schedule and direct staff in their work assignments.Regularly review and evaluate the department and recommend and implement new operational policies and procedures when necessary.Qualifications:High School Diploma or equivalent preferred.At least 2 years of experience in a similar role - In certain states, a Guard Card is a plus.Working knowledge of security operations, safety practices in a business environment and enforcement procedures.Strong strategic thinking and creative problem-solving skills.Excellent verbal, written and interpersonal communication skills.Acute sense of judgment, tact, and diplomacy.A strong sense of teamwork and ability to execute programs.Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting.If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at:
Live Nation Careers .Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.Equal Employment OpportunityLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
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