The Security Executive Council
Director of Corporate Security
The Security Executive Council, Frisco, Texas, United States, 75034
ResponsibilitiesThe Corporate Security Director is responsible for the development and implementation of policies and procedures to ensure the physical safety of all employees, customers, property, and assets owned and leased by the organization. This includes:Develop and maintain strategy for Corporate Security.Develop and maintain partnerships with Federal, State, and Local Law Enforcement to identify security trends and evaluate possible solutions to proactively deter criminal activity.Manage effective operating model and governance, including policies, procedures, and runbooks.Provide protective and investigative services.Manage and evolve Executive Protection program.Manage security operations including Alarm Monitoring Center, Access Processing, and Lockshop.Manage Life Safety threats including fire, tornado, active shooter, AED machines, etc.Manage corporate security program responsible for crisis management or emergency situations 24/7.Support geopolitical and geographical threat intelligence.In coordination with Cyber Intelligence, develop travel advisories, processes, and travel security countermeasures.Conduct quarterly business reviews, contract management, and project management. Partner with external vendors that support Corporate Security.Partner with Cyber function to ensure one voice/process for the enterprise.Scope includes managing Corporate Security budget, 35 colleagues internal to Comerica, and 72 indirect through Security Services partner(s). Supports 7,700 colleagues, 432 banking centers, and all other locations where colleagues work.Position ResponsibilitiesStrategic Planning - Develops and implements overall Corporate Security strategy, policies, and standards to ensure the physical safety of all visitors, employees, customers, property, and assets.Develop and execute a long-term strategy that includes modernizing the security function and ensuring a cohesive partnership with physical security, Cybersecurity, and Fraud, such as the development of a Fusion Center.Continuously seek to improve the efficiency of the Corporate Security Department based on external factors, benchmarking, and assessment of risks.Participate in local, state, or federal working or advisory groups to keep abreast of all security-related information, directives, and events.Review security technology to ensure it is in accordance with the Bank Protection Act and Comerica Security Risk Rating Model.Conduct quarterly business reviews.Develop comprehensive operational plans and/or support the organization's crisis management, disaster recovery, evacuation, and other emergencies (i.e., workplace violence).Security Consulting and Protective Services
- Analyzes and assesses physical security problems, issues, and projects to provide expertise in problem-solving management and recommendations to all business units and areas of the bank.Provide consultation and immediate response to various security-related situations involving employees and/or locations 24/7.Conduct regular proactive audits and inspections to assess, identify, and mitigate any security vulnerabilities or gaps.Lead and direct significant investigations and critical event responses in coordination with law enforcement and other officials or agencies.Manage Executive Protection program -- including office, home, and business travel security.Manage Life Safety threats including fire, tornado, active shooter, AED machines, etc.Support geopolitical and geographical threat intelligence.Ensure partnership and alignment with Cybersecurity team.Education and Training
-- Delivers education programs and communications on security policies and topics to ensure staff is adequately informed and equipped to manage potential security issues.Compliance and National Training Programs -- for example, FDIC Bank Protection Compliance to monitor and ensure Physical Security Policies, Procedures, and Technology are compliant with the 1968 Bank Protection Act.Manage all employee security training programs -- for example, new hire compliance training and personal safety awareness training (Crime Prevention).Banking center robbery awareness training.Manage the development of workshops and training exercises to ensure compliance with OSHA standards, Regulation H, and related laws and professional standards.In coordination with Cyber Intelligence, develop travel advisories, processes, and travel security countermeasures.Assess effectiveness of programs.Monitoring, Access Management, and Bank Robbery ResponseProvide oversight of the Alarm Monitoring Center that monitors over 400 Banking centers, stand-alone ATMs in addition to more than 50 campus/multi-tenant buildings nationwide.Ensure response, reporting, and statistical information guidelines follow policies and procedures.Manage Risk Mitigation to ensure appropriate security devices are in place to assist employee safety and reduce risk.Recommend enhancements to increase employee safety and reduce risk.Oversee Card Access Processing and Lockshop.Responsible for departmental disaster recovery plan and support the overall organization's disaster recovery plan.Vendor, Risk, Financial and HR ManagementManage contract with National Service provider (AUS) - Security Officers for Building Security and Roaming Patrols for Banking Centers.Manage contract with vendor supporting cameras and alarms (JCI).Collaborate with landlords on all safety and risk matters.Monitor service levels in all markets, identify the strengths and weaknesses of the service providers, and develop action plans to improve if necessary.Manage department's audit process to ensure compliance with audit standards in all markets.Ensure quality controls over incident response and event management.Develop and manage the Security budget.Manage all Comerica Security colleagues (approx. 35) and partner with vendors to manage external but on-site employees.Qualifications:Bachelor's degree from an accredited university or 4 years relevant experience in security or Criminal Justice related fields.10 or more years in progressive security functions leading or executing strategy in a corporate environment.10 or more years managing through difficult and stressful situations requiring immediate action and professional composure.7 years managing colleagues directly and indirectly through vendors.7 years performing threat/risk assessments.7 years technical security systems and products.7 years demonstrated ability to solve problems and make good decisions based on a mixture of analysis, wisdom, experience, and judgment.7 years excellent ability to communicate verbally and in writing; demonstrated ability to communicate clearly and succinctly to a variety of audiences.7 years demonstrated ability to plan, organize, and prioritize responsibilities in order to consistently meet deadlines and accuracy.7 years must be comfortable in a matrixed organization with a variety of stakeholders and ability to work well in a team environment.7 years must be self-motivated and take the initiative to achieve business goals.7 years work collaboratively and build relationships with colleagues, coworkers, vendors, law enforcement, and business partners to maximize security strategy and effectiveness.Licenses/CertificationsRequired: First Aid/AED/CPRPreferred: ICS Certifications or trainingWork Best CategoryCategory C - Days in the office will either be designated days or will vary week to week from 2-5 days.Hours8:00am - 5:00pm Monday - FridayWe know how to fine-tune corporate security because we've led effective and efficient Fortune 500-level security programs. The SEC helps businesses find the best balance of risk mitigation, cost, and innovation.
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- Analyzes and assesses physical security problems, issues, and projects to provide expertise in problem-solving management and recommendations to all business units and areas of the bank.Provide consultation and immediate response to various security-related situations involving employees and/or locations 24/7.Conduct regular proactive audits and inspections to assess, identify, and mitigate any security vulnerabilities or gaps.Lead and direct significant investigations and critical event responses in coordination with law enforcement and other officials or agencies.Manage Executive Protection program -- including office, home, and business travel security.Manage Life Safety threats including fire, tornado, active shooter, AED machines, etc.Support geopolitical and geographical threat intelligence.Ensure partnership and alignment with Cybersecurity team.Education and Training
-- Delivers education programs and communications on security policies and topics to ensure staff is adequately informed and equipped to manage potential security issues.Compliance and National Training Programs -- for example, FDIC Bank Protection Compliance to monitor and ensure Physical Security Policies, Procedures, and Technology are compliant with the 1968 Bank Protection Act.Manage all employee security training programs -- for example, new hire compliance training and personal safety awareness training (Crime Prevention).Banking center robbery awareness training.Manage the development of workshops and training exercises to ensure compliance with OSHA standards, Regulation H, and related laws and professional standards.In coordination with Cyber Intelligence, develop travel advisories, processes, and travel security countermeasures.Assess effectiveness of programs.Monitoring, Access Management, and Bank Robbery ResponseProvide oversight of the Alarm Monitoring Center that monitors over 400 Banking centers, stand-alone ATMs in addition to more than 50 campus/multi-tenant buildings nationwide.Ensure response, reporting, and statistical information guidelines follow policies and procedures.Manage Risk Mitigation to ensure appropriate security devices are in place to assist employee safety and reduce risk.Recommend enhancements to increase employee safety and reduce risk.Oversee Card Access Processing and Lockshop.Responsible for departmental disaster recovery plan and support the overall organization's disaster recovery plan.Vendor, Risk, Financial and HR ManagementManage contract with National Service provider (AUS) - Security Officers for Building Security and Roaming Patrols for Banking Centers.Manage contract with vendor supporting cameras and alarms (JCI).Collaborate with landlords on all safety and risk matters.Monitor service levels in all markets, identify the strengths and weaknesses of the service providers, and develop action plans to improve if necessary.Manage department's audit process to ensure compliance with audit standards in all markets.Ensure quality controls over incident response and event management.Develop and manage the Security budget.Manage all Comerica Security colleagues (approx. 35) and partner with vendors to manage external but on-site employees.Qualifications:Bachelor's degree from an accredited university or 4 years relevant experience in security or Criminal Justice related fields.10 or more years in progressive security functions leading or executing strategy in a corporate environment.10 or more years managing through difficult and stressful situations requiring immediate action and professional composure.7 years managing colleagues directly and indirectly through vendors.7 years performing threat/risk assessments.7 years technical security systems and products.7 years demonstrated ability to solve problems and make good decisions based on a mixture of analysis, wisdom, experience, and judgment.7 years excellent ability to communicate verbally and in writing; demonstrated ability to communicate clearly and succinctly to a variety of audiences.7 years demonstrated ability to plan, organize, and prioritize responsibilities in order to consistently meet deadlines and accuracy.7 years must be comfortable in a matrixed organization with a variety of stakeholders and ability to work well in a team environment.7 years must be self-motivated and take the initiative to achieve business goals.7 years work collaboratively and build relationships with colleagues, coworkers, vendors, law enforcement, and business partners to maximize security strategy and effectiveness.Licenses/CertificationsRequired: First Aid/AED/CPRPreferred: ICS Certifications or trainingWork Best CategoryCategory C - Days in the office will either be designated days or will vary week to week from 2-5 days.Hours8:00am - 5:00pm Monday - FridayWe know how to fine-tune corporate security because we've led effective and efficient Fortune 500-level security programs. The SEC helps businesses find the best balance of risk mitigation, cost, and innovation.
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