Crescent Hotels & Resorts
Convention Services Manager
Crescent Hotels & Resorts, Newark, New Jersey, us, 07175
REPORTS TO:
Director of Conference ServicePerform administrative duties relevant to account responsibilities in compliance with corporate guidelines. Document and organize detailed requirements of each function. Coordinate activities of various departments to service accounts, such as directing room service in the creation and delivery of VIP amenities.Communicate with sales, front office, and reservations in order to coordinate and monitor guest room blocks and special reservation needs. Assign banquet/meeting rooms set up based on needs of clients, e.g., classroom, rounds. Review banquet associates' work to ensure accuracy. Monitor in-house group activity providing assistance as needed such as organizing exhibit set up.Plan and conduct pre and post-convention meetings with clients and respective departments.Document tracking of group activity. Access and input data into a computer system to generate account history reports.Communicate both verbally and in writing to provide clear direction to staff.Comply with attendance rules and be available to work on a regular basis.Perform any other related duties as assigned.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
#J-18808-Ljbffr
Director of Conference ServicePerform administrative duties relevant to account responsibilities in compliance with corporate guidelines. Document and organize detailed requirements of each function. Coordinate activities of various departments to service accounts, such as directing room service in the creation and delivery of VIP amenities.Communicate with sales, front office, and reservations in order to coordinate and monitor guest room blocks and special reservation needs. Assign banquet/meeting rooms set up based on needs of clients, e.g., classroom, rounds. Review banquet associates' work to ensure accuracy. Monitor in-house group activity providing assistance as needed such as organizing exhibit set up.Plan and conduct pre and post-convention meetings with clients and respective departments.Document tracking of group activity. Access and input data into a computer system to generate account history reports.Communicate both verbally and in writing to provide clear direction to staff.Comply with attendance rules and be available to work on a regular basis.Perform any other related duties as assigned.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
#J-18808-Ljbffr