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KOHLS

Full-Time Loss Prevention Supervisor

KOHLS, Plainfield, Illinois, United States, 60544


Role Specific InformationJob DescriptionHourly rate based on experience, minimum starting rate of $17.25About the RoleAs Loss Prevention Supervisor you will improve company profitability by executing company programs around external theft deterrence, internal investigations and operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage and build partnerships with store and company leaders, law enforcement, and local network groups.What You’ll DoIdentify external and internal theft trends within assigned location(s)Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposureImplement store awareness programs that address theft, safety, inventory and shortage controlEffectively identify and communicate potential shortage opportunities to all leadersConduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and proceduresPartner with store personnel to address opportunities for improvementWork to create a culture of honesty and impression of control in the storeRecruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations)Maintain customer service awarenessAct as a representative on behalf of Kohl’s on legal proceedings as neededAdditional tasks may be assignedWhat Skills You HaveRequiredStrong interpersonal and written communication skillsAbility to work independently with initiativeStrong customer service skillsAbility to make quick decisions in the company’s best interestUphold confidential information and investigationsExcellent attention to detailPreferredPrior experience or background in Loss Prevention, security, law enforcement or retailKnowledge of surveillance and basic CCTV systemsKnowledge of or ability to learn programs in Google Suite and various other computer programsEssential FunctionsThe requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.Ability to perform the accountabilities listed in the “What You’ll Do” SectionAbility to maintain prompt and regular attendance as set by the companyAbility to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per weekAbility to comply with dress code requirementsAbility to learn and comply with all company policies, procedures, standards and guidelinesAbility to give direction and receive, understand and proactively respond to direction from leadership and other company personnelAbility to work as part of a team and interact effectively and appropriately with othersAbility to maintain composure and work in a fast-paced environment while accomplishing multiple tasks within established timeframesAbility to satisfactorily complete company training programsPerform work in accordance with the Physical/Cognitive Requirements sectionPhysical/Cognitive RequirementsAbility to use a computer for tasks such as communicating, preparing case narratives, etc.Ability to plan, prioritize and monitor activities across multiple stores and/or district marketAbility to complete or oversee the completion of assigned projects in a timely mannerAbility to comply with health and safety standards

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