Argo AI
Account Manager, Excess Casualty
Argo AI, San Francisco, California, United States, 94199
DUTIES AND RESPONSIBILITIES:
Analyze and negotiate complex endorsement requests and handle within established service standards.
Assist with triage of submissions to determine risk selection acceptability including processing declinations or identify and/or obtain essential information required for quoting purposes.
Conduct underwriting file analysis, including identifying forms and endorsements used in policy construction.
Assist underwriters in carrying out their essential duties and responsibilities to enhance the overall performance of the division through utilization of systems and guidelines as provided.
Develop and maintain positive working relationships with underwriters, customers and business partners to provide high quality service to clients.
Setup rating, Issue binders, and send out quotes on behalf of the underwriters
Interact with brokers to assist with follow up for underlying information, subjectivities as well as addressing account inquiries.
Thorough review and analysis of inspection reports including follow up with brokers on observations that affect coverage implications.
Attend broker visits when appropriate.
Other duties as assigned.
QUALIFICATIONS:
High school diploma or equivalent; college course work or degree preferred.
General knowledge of commercial insurance strongly preferred.
Must be able to function effectively in a time sensitive and high volume environment.
Flexible and adaptable to changing direction, adjusting priorities and/or work on multiple tasks simultaneously.
Able to work autonomously in a fast paced, production oriented environment.
Analytical ability.
Strong oral/written communication skills.
Ability to maintain a positive working relationship with agent/broker workforce.
Must display a professional demeanor and excellent customer service skills.
Math proficiency.
Detail-oriented with initiative and ability to work in fast-paced environment.
Ability to work in a team environment.
Proficient in the use of computer programs, including Word, Excel, and Outlook.
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Analyze and negotiate complex endorsement requests and handle within established service standards.
Assist with triage of submissions to determine risk selection acceptability including processing declinations or identify and/or obtain essential information required for quoting purposes.
Conduct underwriting file analysis, including identifying forms and endorsements used in policy construction.
Assist underwriters in carrying out their essential duties and responsibilities to enhance the overall performance of the division through utilization of systems and guidelines as provided.
Develop and maintain positive working relationships with underwriters, customers and business partners to provide high quality service to clients.
Setup rating, Issue binders, and send out quotes on behalf of the underwriters
Interact with brokers to assist with follow up for underlying information, subjectivities as well as addressing account inquiries.
Thorough review and analysis of inspection reports including follow up with brokers on observations that affect coverage implications.
Attend broker visits when appropriate.
Other duties as assigned.
QUALIFICATIONS:
High school diploma or equivalent; college course work or degree preferred.
General knowledge of commercial insurance strongly preferred.
Must be able to function effectively in a time sensitive and high volume environment.
Flexible and adaptable to changing direction, adjusting priorities and/or work on multiple tasks simultaneously.
Able to work autonomously in a fast paced, production oriented environment.
Analytical ability.
Strong oral/written communication skills.
Ability to maintain a positive working relationship with agent/broker workforce.
Must display a professional demeanor and excellent customer service skills.
Math proficiency.
Detail-oriented with initiative and ability to work in fast-paced environment.
Ability to work in a team environment.
Proficient in the use of computer programs, including Word, Excel, and Outlook.
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