CloudFlare
IT Product Manager, GTM Systems
CloudFlare, Austin, Texas, us, 78716
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.Available Locations:
Austin, San Francisco, or Remote, USAbout the role:We are seeking an
IT Product Manager, GTM Systems
to lead a variety of strategic systems initiatives within Cloudflare. The IT Product Manager will serve as a “trusted advisor,” the strategic interface between a variety of GTM business areas such as Sales, Marketing, Partners/Alliances, and Post-Sales and the Enterprise Applications team with the focus on business technology strategy development, requirements discovery, risk and service management.Responsibilities:Operates as the main point of contact and partner to both the business and the IT Enterprise Application (delivery) team.Gathers and documents business requirements and user stories through in-depth stakeholder interviews and subject matter expert (SME) deep dives.Drives and heavily influences the overall GTM business system roadmap ensuring the focus is on business performance and scalability while limiting IT risk.Provides knowledge transfers to technical teams and technical program managers (TPMs) ensuring clean and clear requirements are understood by those responsible for project management of implementation through go-live.Maintains routine communication with business stakeholders and the IT delivery leads ensuring constant alignment on system roadmap placement and timelines.Track the technology market discovering and staying attuned to newly released GTM applications and/or new product capabilities that align with existing technology in Cloudflare’s techstack.Lead and nurture platform vendor relationships including influencing and understanding vendors’ upcoming roadmap deliverables.Partners with the Procurement team and helps lead the vendor selection process for onboarding new tech.Adheres to and instills the IT Planning and Governance structure including running monthly GTM steering committee meetings.Leads weekly roadmap meetings with delivery leads to collaborate on business priorities and roadmap placement.Examples of desirable skills, knowledge, and experience:BA/BS in Business Administration or Computer Science, or an equivalent combination of education and experience.Minimum of 7 years experience with GTM system experience including complex knowledge and deep understanding of sales operations.Experience with GTM systems such as Salesforce Sales Cloud, CPQ, and other sales technologies are required.Strong ability to communicate with executive leadership, think on a strategic level, and communicate the strategy across the various product teams.Excellent written and verbal communication skills with the ability to communicate effectively and efficiently in a global fragmented environment.Sound like something you’d like to be a part of? We’d love to hear from you!Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.
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Austin, San Francisco, or Remote, USAbout the role:We are seeking an
IT Product Manager, GTM Systems
to lead a variety of strategic systems initiatives within Cloudflare. The IT Product Manager will serve as a “trusted advisor,” the strategic interface between a variety of GTM business areas such as Sales, Marketing, Partners/Alliances, and Post-Sales and the Enterprise Applications team with the focus on business technology strategy development, requirements discovery, risk and service management.Responsibilities:Operates as the main point of contact and partner to both the business and the IT Enterprise Application (delivery) team.Gathers and documents business requirements and user stories through in-depth stakeholder interviews and subject matter expert (SME) deep dives.Drives and heavily influences the overall GTM business system roadmap ensuring the focus is on business performance and scalability while limiting IT risk.Provides knowledge transfers to technical teams and technical program managers (TPMs) ensuring clean and clear requirements are understood by those responsible for project management of implementation through go-live.Maintains routine communication with business stakeholders and the IT delivery leads ensuring constant alignment on system roadmap placement and timelines.Track the technology market discovering and staying attuned to newly released GTM applications and/or new product capabilities that align with existing technology in Cloudflare’s techstack.Lead and nurture platform vendor relationships including influencing and understanding vendors’ upcoming roadmap deliverables.Partners with the Procurement team and helps lead the vendor selection process for onboarding new tech.Adheres to and instills the IT Planning and Governance structure including running monthly GTM steering committee meetings.Leads weekly roadmap meetings with delivery leads to collaborate on business priorities and roadmap placement.Examples of desirable skills, knowledge, and experience:BA/BS in Business Administration or Computer Science, or an equivalent combination of education and experience.Minimum of 7 years experience with GTM system experience including complex knowledge and deep understanding of sales operations.Experience with GTM systems such as Salesforce Sales Cloud, CPQ, and other sales technologies are required.Strong ability to communicate with executive leadership, think on a strategic level, and communicate the strategy across the various product teams.Excellent written and verbal communication skills with the ability to communicate effectively and efficiently in a global fragmented environment.Sound like something you’d like to be a part of? We’d love to hear from you!Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.
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