AdventHealth
Consumer Access Radiology Oncology
AdventHealth, Orlando, Florida, us, 32885
All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
Pet Insurance*
Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team.
Schedule:
PRN
Shift:
Flex Schedule
Location:
400 CELEBRATION PLACE, Celebration, 34747
The role you’ll contribute:
Ensures patients are appropriately financially cleared for all appointments. Performs eligibility verification, obtains pre-cert and/or authorizations, clears registration errors and edits pre-bill, and performs other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers.
The value you’ll bring to the team:
Proactively contacts insurance companies by phone, fax, online portal, and other resources to obtain and verify insurance eligibility and benefits and determine extent of coverage within established timeframe before scheduled appointments.
Meets department standard when obtaining pre-authorizations from third-party payers in accordance with payer requirements.
Maintains close working relationship with clinical partners and physician offices to resolve issues with obtaining pre-authorizations.
Minimizes duplication of medical records by using problem-solving skills to verify patient identity through demographic details.
Ensures patient accounts are assigned the appropriate payor plans.
Ensures all financial assessments, eligibility, and benefits are updated and thorough to support post care financial needs.
Thoroughly documents all conversations with patients and insurance representatives.
Coordinates with case management staff as necessary.
Adheres to HIPAA regulations by verifying information to determine caller authorization level receiving information on account.
Creates accurate estimates to maximize up-front cash collections.
Calculates patients’ co-pays, deductibles, and co-insurance.
KNOWLEDGE AND SKILLS REQUIRED:
Ability to use discretion when discussing personnel and patient related issues that are confidential in nature.
Responsive to ever-changing matrix of hospital needs and acts accordingly.
Self-motivator, multitasker, prioritizes duties, pays attention to detail, and responsive to the needs of the department.
Proficient in Microsoft Office Programs such as Outlook, Word, and Excel.
Proficiency in performance of basic math functions.
KNOWLEDGE AND SKILLS PREFERRED:
Bi-lingual (English required and Spanish preferred).
Knowledge of Electronic Health Records (EHR).
Experience working with and obtaining insurance authorizations.
Read and understand medical terminology.
EDUCATION AND EXPERIENCE REQUIRED:
One (1) year experience in Patient Financial Services, Patient Access, Customer Service, or related area.
EDUCATION AND EXPERIENCE PREFERRED:
Associate degree and/or higher-level education or completed coursework.
Two (2) years’ experience in Oncology related business operations.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Category:
Radiology/Imaging
Organization:
AdventHealth Orlando
Schedule:
Per Diem
Shift:
1 - Day
Req ID:
24031158
#J-18808-Ljbffr
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
Pet Insurance*
Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team.
Schedule:
PRN
Shift:
Flex Schedule
Location:
400 CELEBRATION PLACE, Celebration, 34747
The role you’ll contribute:
Ensures patients are appropriately financially cleared for all appointments. Performs eligibility verification, obtains pre-cert and/or authorizations, clears registration errors and edits pre-bill, and performs other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers.
The value you’ll bring to the team:
Proactively contacts insurance companies by phone, fax, online portal, and other resources to obtain and verify insurance eligibility and benefits and determine extent of coverage within established timeframe before scheduled appointments.
Meets department standard when obtaining pre-authorizations from third-party payers in accordance with payer requirements.
Maintains close working relationship with clinical partners and physician offices to resolve issues with obtaining pre-authorizations.
Minimizes duplication of medical records by using problem-solving skills to verify patient identity through demographic details.
Ensures patient accounts are assigned the appropriate payor plans.
Ensures all financial assessments, eligibility, and benefits are updated and thorough to support post care financial needs.
Thoroughly documents all conversations with patients and insurance representatives.
Coordinates with case management staff as necessary.
Adheres to HIPAA regulations by verifying information to determine caller authorization level receiving information on account.
Creates accurate estimates to maximize up-front cash collections.
Calculates patients’ co-pays, deductibles, and co-insurance.
KNOWLEDGE AND SKILLS REQUIRED:
Ability to use discretion when discussing personnel and patient related issues that are confidential in nature.
Responsive to ever-changing matrix of hospital needs and acts accordingly.
Self-motivator, multitasker, prioritizes duties, pays attention to detail, and responsive to the needs of the department.
Proficient in Microsoft Office Programs such as Outlook, Word, and Excel.
Proficiency in performance of basic math functions.
KNOWLEDGE AND SKILLS PREFERRED:
Bi-lingual (English required and Spanish preferred).
Knowledge of Electronic Health Records (EHR).
Experience working with and obtaining insurance authorizations.
Read and understand medical terminology.
EDUCATION AND EXPERIENCE REQUIRED:
One (1) year experience in Patient Financial Services, Patient Access, Customer Service, or related area.
EDUCATION AND EXPERIENCE PREFERRED:
Associate degree and/or higher-level education or completed coursework.
Two (2) years’ experience in Oncology related business operations.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Category:
Radiology/Imaging
Organization:
AdventHealth Orlando
Schedule:
Per Diem
Shift:
1 - Day
Req ID:
24031158
#J-18808-Ljbffr