Workforce Operations Director

Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others.Make more than a Living, Make a DifferenceOur Benefits:Low-Cost Medical, Dental and Vision Insurance19 days of Paid Time Off the first year11 paid holidaysRetirement savings plan with employer match up to 5%Flexible spending accountsPaid short-term and voluntary long-term disabilityGroup Term Life and AD&D InsuranceVoluntary term life insuranceSalary: $100,000 to $115,000Position ConceptThis position plays a crucial role in achieving the goals and success of Eckerd Connects Workforce (WIOA Adult, Dislocated Worker, Youth, One-Stop Operator) and affiliated programs by ensuring the development and implementation of quality improvement systems, effective data management, and programs designed to enhance client and organizational performance. The Workforce Operations Director collaborates closely with organizational staff across all functional units to optimize the quality and effectiveness of strategic solutions and programming while providing career and training programs for job seekers and employers.The Director works closely with organizational staff across all functional units to enhance the quality and impact of strategic solutions and programming. This position also involves fostering partnerships with local community organizations to support workforce development efforts. Responsibilities include overseeing staff, conducting site visits, delivering training and presentations, and supporting procurement and negotiation of workforce contracts. Additionally, the Director manages contract performance and data tracking, reviews and processes contract actions, and monitors program processes to ensure alignment with community needs and organizational objectives.Essential Job ResponsibilitiesCoaches, mentors, and develops direct reports to ensure the region has the leadership capacity to forecast and respond to current and future business opportunities and challenges.Deliver expert technical support and guidance for the development, implementation, and maintenance of quality assurance and improvement systems.Manage contract duties including oversight of contract performance, compliance, and amendments.Conduct regular meetings with staff in the assigned region to provide comprehensive guidance, support, and motivation.Oversee and manage payment-related tasks and monitor program expenditures.Conduct regular reviews of costs, operations, and forecast data to assess the progress and performance of individual programs.Develop, implement, and monitor program improvement plans, corrective action plans, and other measures derived from audits.Partner in the development and monitoring of Quality Improvement (QI) initiatives.Organize and lead meetings with funders, subcontractors, and board members.Assist in identifying and evaluating proposal and grant writing opportunities.Cultivate and sustain strong relationships with current stakeholders.Other Duties Include, But Not Limited To:Participate in training and development activities as required.Report any acts, incidents, or conditions that reflect the possibility of inappropriate participant-to-participant or staff-to-participant/family relationships.Perform other job-related duties as assigned.Position SpecificationsEducation:

Bachelor's degree required. Equivalent work experience or relevant workforce credentials may be considered.Experience:

A minimum of five years of relevant experience required, with a preference for candidates who have direct workforce-related experience.Knowledge, Skills and Abilities:

Demonstrate strong leadership and management abilities, overseeing all aspects of workforce programs.Other:

Must successfully pass a background screening process.Travel:

Must be able to meet requirements for Eckerd's Auto Insurance and be able to drive for business purposes.Physical Demands:

Requires sitting for approximately 2/3 of each day with periodic lifting of up to 25 pounds.This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.About Our Workforce Programs:

Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor.Our Program Location:Eckerd Connects | Workforce Development3450 Broad St. Suite 103San Luis Obispo, CA 93401Connect with Us Video:

https://www.youtube.com/watch?v=H0Qtn-KpLpc&t=2sIn compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities.Know Your Rights: Workplace Discrimination is IllegalCopy & paste the link into your browser:

https://www.dol.gov/agencies/ofccp/postersEckerd Youth Alternatives, Inc. is an equal opportunity employer and considers all qualified applicants for employment.

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