Abbott
Manager User Experience Research
Abbott, Alameda, California, United States, 94501
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:
Working at AbbottA
t Abbott,
you
can do work that matters,
grow,
and learn, care for
your
self and family, be
your
true self and live a full life.
You’ll
also have access to:Career development with an international company
where you can grow the career you dream of
.
Free medical coverage for employees* via
the
Health Investment Plan (HIP) PPO
An e
xcellent retirement savings plan with high employer contribution
Tuition reimbursement,
the
Freedom 2 Save
student debt program and
FreeU
education benefit
- an affordable and convenient path to getting a bachelor’s degree
.
A company r
ecognized as
a great place
to work in dozens of countries around the world
and
named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The OpportunityThis position works
out of
our Alameda, CA
location in the Diabetes Care division where we are focused on helping people with diabetes manage their health with life-changing products that provide
accurate
data to drive better-informed decisions.
We’re
revolutionizing the way people
monitor
their glucose levels with our new sensing technology.As the Manager, User Experience Research you will work with our design team to focus on crafting human-centric experiences across a variety of product platforms in Abbott's Diabetes Care division spanning digital, hardware, and service experiences. You will partner closely with Design, Product, and Engineering teams to build customer-specific decision making, unlock deep insights about
customer’s behaviors and attitudes and communicate learning that inspires creativity and action across a set of digital platforms.What
You’ll
Work OnCollaborates with project leads to define and execute learning needs that are aligned to organizational goals both near-term and future state across a variety of product platforms.
Design and lead thoughtful user experience studies, utilizing methods such as ethnographic research, surveys, concept testing, and usability testing.
Facilitate discussion and synthesis sessions to ensure that insights are understood, relevant, and move project members forward towards making user impact.
Understands the marketplace, competitor dynamics and brings the brings the voice of the customer to life in a way that translates to clear design recommendations for cross functional partners.
Review, analyze, and communicate mixed methods data to generate tactical and strategic insights, as well as actionable recommendations which drive product innovation and design improvements for users
Find creative and compelling ways to generate, present, and evangelize results and recommendations throughout the company, in order to help cultivate a highly informed, more effective, and more empathetic organization
Works with cross-functional partners on product direction based on research findings. Follows through to ensure research findings and recommendations are considered appropriately in product strategy and design.
Conduct analyses of real usage data to inform UX optimization efforts.
Required
QualificationsBachelors degree required.
5+ years working experience in user research field in industries such as Technology, Healthcare, Consumer Packaged Goods, Medical Devices or Pharmaceuticals or similar industries.
Preferred
QualificationsWell-versed in user-centered design principles, design thinking practices, and related research methodologies
Demonstrated ability to influence product and design team decisions with research through a variety of innovative and experimental approaches
Whole brained thinker who combines data with deep empathy and strong storytelling
Comfort with ambiguity and ability to navigate dynamic project scopes
Able to communicate across diverse functions, build collaborative relationships, and engage project partners throughout the learning process
Experience working with interdependent cross-functional teams
Someone who approaches challenges with possibilities thinking and a learning mindset
Apply Now*
Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.Learn more about our
health and wellness
benefits
, which provide the security to help you and your family
live
full lives
:
www.abbottbenefits.comFollow your career aspirations to Abbott for diverse opportunities with a company that
can help you
build your future
and live your best life
. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at
www.abbott.com
, on Facebook at
www.facebook.com/Abbott
and on Twitter @AbbottNews.The base pay for this position is$109,300.00 – $218,500.00
In specific locations, the pay range may vary from the range posted.JOB FAMILY:
Market Development and Research
DIVISION:
ADC Diabetes Care
LOCATION:
United States > Alameda : 2601 Harbor Bay Parkway
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 10 % of the Time
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf#J-18808-Ljbffr
Working at AbbottA
t Abbott,
you
can do work that matters,
grow,
and learn, care for
your
self and family, be
your
true self and live a full life.
You’ll
also have access to:Career development with an international company
where you can grow the career you dream of
.
Free medical coverage for employees* via
the
Health Investment Plan (HIP) PPO
An e
xcellent retirement savings plan with high employer contribution
Tuition reimbursement,
the
Freedom 2 Save
student debt program and
FreeU
education benefit
- an affordable and convenient path to getting a bachelor’s degree
.
A company r
ecognized as
a great place
to work in dozens of countries around the world
and
named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The OpportunityThis position works
out of
our Alameda, CA
location in the Diabetes Care division where we are focused on helping people with diabetes manage their health with life-changing products that provide
accurate
data to drive better-informed decisions.
We’re
revolutionizing the way people
monitor
their glucose levels with our new sensing technology.As the Manager, User Experience Research you will work with our design team to focus on crafting human-centric experiences across a variety of product platforms in Abbott's Diabetes Care division spanning digital, hardware, and service experiences. You will partner closely with Design, Product, and Engineering teams to build customer-specific decision making, unlock deep insights about
customer’s behaviors and attitudes and communicate learning that inspires creativity and action across a set of digital platforms.What
You’ll
Work OnCollaborates with project leads to define and execute learning needs that are aligned to organizational goals both near-term and future state across a variety of product platforms.
Design and lead thoughtful user experience studies, utilizing methods such as ethnographic research, surveys, concept testing, and usability testing.
Facilitate discussion and synthesis sessions to ensure that insights are understood, relevant, and move project members forward towards making user impact.
Understands the marketplace, competitor dynamics and brings the brings the voice of the customer to life in a way that translates to clear design recommendations for cross functional partners.
Review, analyze, and communicate mixed methods data to generate tactical and strategic insights, as well as actionable recommendations which drive product innovation and design improvements for users
Find creative and compelling ways to generate, present, and evangelize results and recommendations throughout the company, in order to help cultivate a highly informed, more effective, and more empathetic organization
Works with cross-functional partners on product direction based on research findings. Follows through to ensure research findings and recommendations are considered appropriately in product strategy and design.
Conduct analyses of real usage data to inform UX optimization efforts.
Required
QualificationsBachelors degree required.
5+ years working experience in user research field in industries such as Technology, Healthcare, Consumer Packaged Goods, Medical Devices or Pharmaceuticals or similar industries.
Preferred
QualificationsWell-versed in user-centered design principles, design thinking practices, and related research methodologies
Demonstrated ability to influence product and design team decisions with research through a variety of innovative and experimental approaches
Whole brained thinker who combines data with deep empathy and strong storytelling
Comfort with ambiguity and ability to navigate dynamic project scopes
Able to communicate across diverse functions, build collaborative relationships, and engage project partners throughout the learning process
Experience working with interdependent cross-functional teams
Someone who approaches challenges with possibilities thinking and a learning mindset
Apply Now*
Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.Learn more about our
health and wellness
benefits
, which provide the security to help you and your family
live
full lives
:
www.abbottbenefits.comFollow your career aspirations to Abbott for diverse opportunities with a company that
can help you
build your future
and live your best life
. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at
www.abbott.com
, on Facebook at
www.facebook.com/Abbott
and on Twitter @AbbottNews.The base pay for this position is$109,300.00 – $218,500.00
In specific locations, the pay range may vary from the range posted.JOB FAMILY:
Market Development and Research
DIVISION:
ADC Diabetes Care
LOCATION:
United States > Alameda : 2601 Harbor Bay Parkway
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 10 % of the Time
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf#J-18808-Ljbffr