Florida International University - Board of Trustees
Director Academic Support Services - International Student and Scholar Services
Florida International University - Board of Trustees, Miami, Florida, us, 33222
Job Opening ID
533183
Location
Modesto A. Maidique Campus
Full/Part Time
Full-Time
Close Date
11/04/2024
Regular/Temporary
Regular
About FIU
Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.
Job Summary
Directs FIU's International Student and Scholar Services (ISSS). Provides leadership, oversight, implementation of policies and compliance assurance, and management of budget for ISSS. Maintains student and scholar pre-arrival, orientation, advisement, welfare, insurance, and cultural and social programs at the highest levels of service excellence. Implements new and innovative programs in a high-tech environment.Provides direction and oversight of all ISSS operations including supervision of staff; space management; office communications through online, print and social media; and development and management of the office budget.Maintains current and implements new and innovative student and scholar social programs. Generates information materials and host sessions for students and scholars including handbooks and brochures and workshops on immigration matters, income tax, OPT, and employment. Ensures that ISSS offers highest standard of service excellence to students and scholars, including arrival, orientation, advisement, welfare, insurance, and cultural reception.Works closely with several departments and advisors to keep the administration up to date with all compliance issues and international student regulations.Serves as the liaison between the Office of Accreditation and Accountability and the University's academic units for the development, implementation, and evaluation of international student exchange agreements, while managing the International Student Exchange Program, maintaining the university's institutional credit balance with exchange partners and overseeing the outgoing and incoming student exchange process.Meets with faculty on a regular basis to review student surveys and feedback, and to develop new strategies for better serving our students on the study abroad programs.Oversees and provides support for the development and implementation of pre-departure and re-entry workshops and orientations for outgoing and incoming students.Directs participation and events, including the annual Welcome Back Reception and International Education Week celebrations.Serves as member of the International Travel Committee, promotes and ensures compliance with international travel policies and protocols, and responds to program and student emergencies abroad.Assures compliance with any Federal, State and university policies, including USCIS and Board of Governors regulations. Recommends and interprets policies regarding international students and scholars. Responds to audit requests and reports on behalf of ISSS; responsible for implementation of audit findings/recommendations.Oversees the management of the SEVIS monitoring system with USICE. Serve as the institution's Principal Designated School Official (PDSO) for the Department of Homeland Security providing compliance oversight to all of the institution's Designated School Officials (DSOs). Responsible for the institution's SEVIS recertification through SEVP. Frequent interaction with USICE officials.Serves as the institution's Responsible Officer (RO) for the Department of State's Exchange Visitor Program. Manages exchange students and scholars in collaboration with Office of Study Abroad, colleges, schools and other units. Evaluates and issues exchange students and visitor's official documentation.Serves as primary ISSS officer for the Global 1st Year pathway program and international students therein.Serves as the merchant account's primary contact. Handles sensitive cardholder information and/or processes credit cards transactions for the department/unit.Serves as the Procard Approver for departmental transactions. Assures compliance and adherence to University credit card policies and procedures. Serves as a University card user for departmental transactions. Adheres to University credit card policies and procedures. Handles cash transactions on a daily basis.Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are related to the position.
Minimum Qualifications
Bachelor's degree and eight (8) years of appropriate experience, or Master's degree and six (6) years of appropriate experience.
Desired Qualifications
Experience with cross-cultural programming for international students.Experience with managing immigration process and policies for International faculty, staff, and students.
Job Category
Administrative
Advertised Salary
$100,000 - $110,000
Work Schedule
Begin time: 8:30 AMEnd time: 5:00 PM
Pre-Employment Requirements
Criminal Background Check
Other Information
Ability to work flexible hours as needed.
How To Apply
Prospective EmployeeIf you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in
My Applications .To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment.
Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.*This posting will close at 12:00 am of the close date.
Disclosures
Clery NoticeIn compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at:
Annual Security Report .To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).Pay TransparencyFlorida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of
their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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533183
Location
Modesto A. Maidique Campus
Full/Part Time
Full-Time
Close Date
11/04/2024
Regular/Temporary
Regular
About FIU
Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.
Job Summary
Directs FIU's International Student and Scholar Services (ISSS). Provides leadership, oversight, implementation of policies and compliance assurance, and management of budget for ISSS. Maintains student and scholar pre-arrival, orientation, advisement, welfare, insurance, and cultural and social programs at the highest levels of service excellence. Implements new and innovative programs in a high-tech environment.Provides direction and oversight of all ISSS operations including supervision of staff; space management; office communications through online, print and social media; and development and management of the office budget.Maintains current and implements new and innovative student and scholar social programs. Generates information materials and host sessions for students and scholars including handbooks and brochures and workshops on immigration matters, income tax, OPT, and employment. Ensures that ISSS offers highest standard of service excellence to students and scholars, including arrival, orientation, advisement, welfare, insurance, and cultural reception.Works closely with several departments and advisors to keep the administration up to date with all compliance issues and international student regulations.Serves as the liaison between the Office of Accreditation and Accountability and the University's academic units for the development, implementation, and evaluation of international student exchange agreements, while managing the International Student Exchange Program, maintaining the university's institutional credit balance with exchange partners and overseeing the outgoing and incoming student exchange process.Meets with faculty on a regular basis to review student surveys and feedback, and to develop new strategies for better serving our students on the study abroad programs.Oversees and provides support for the development and implementation of pre-departure and re-entry workshops and orientations for outgoing and incoming students.Directs participation and events, including the annual Welcome Back Reception and International Education Week celebrations.Serves as member of the International Travel Committee, promotes and ensures compliance with international travel policies and protocols, and responds to program and student emergencies abroad.Assures compliance with any Federal, State and university policies, including USCIS and Board of Governors regulations. Recommends and interprets policies regarding international students and scholars. Responds to audit requests and reports on behalf of ISSS; responsible for implementation of audit findings/recommendations.Oversees the management of the SEVIS monitoring system with USICE. Serve as the institution's Principal Designated School Official (PDSO) for the Department of Homeland Security providing compliance oversight to all of the institution's Designated School Officials (DSOs). Responsible for the institution's SEVIS recertification through SEVP. Frequent interaction with USICE officials.Serves as the institution's Responsible Officer (RO) for the Department of State's Exchange Visitor Program. Manages exchange students and scholars in collaboration with Office of Study Abroad, colleges, schools and other units. Evaluates and issues exchange students and visitor's official documentation.Serves as primary ISSS officer for the Global 1st Year pathway program and international students therein.Serves as the merchant account's primary contact. Handles sensitive cardholder information and/or processes credit cards transactions for the department/unit.Serves as the Procard Approver for departmental transactions. Assures compliance and adherence to University credit card policies and procedures. Serves as a University card user for departmental transactions. Adheres to University credit card policies and procedures. Handles cash transactions on a daily basis.Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are related to the position.
Minimum Qualifications
Bachelor's degree and eight (8) years of appropriate experience, or Master's degree and six (6) years of appropriate experience.
Desired Qualifications
Experience with cross-cultural programming for international students.Experience with managing immigration process and policies for International faculty, staff, and students.
Job Category
Administrative
Advertised Salary
$100,000 - $110,000
Work Schedule
Begin time: 8:30 AMEnd time: 5:00 PM
Pre-Employment Requirements
Criminal Background Check
Other Information
Ability to work flexible hours as needed.
How To Apply
Prospective EmployeeIf you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in
My Applications .To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment.
Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.*This posting will close at 12:00 am of the close date.
Disclosures
Clery NoticeIn compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at:
Annual Security Report .To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).Pay TransparencyFlorida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of
their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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