Nexxen
Senior Programmatic Account Manager
Nexxen, New York, New York, us, 10261
Who is Nexxen?One platform. Endless opportunities. In an ecosystem where everyone's trying to get closer - buyers to sellers, platforms to clients, brands to consumers - Nexxen bridges new opportunities in ways that others cannot. Data, service, and planning capabilities are our superpowers, enabling our clients to better reach and understand audiences across screens. Nexxen brings new and distinct opportunities to our partners, giving our employees the chance to expand and grow their skills.
Why join the Nexxen team?With a global footprint, you can be part of a team that is transforming advertising through our creative, flexible and unified solutions. Employees hustle, commit and dedicate themselves to pillars that make up the Nexxen Way - the 3Cs - Customer Centric, Curious Mindset, Collaborative with No Ego.
What You'll Do:
The Senior Account Manager owns the client-facing relationship, post-sale. The Senior Account Manager provides superior client service through premium campaign management, relationship development, account retention & upsell activities. In addition to regular and proactive client communication, Senior Account Managers interact across Nexxen's internal departments as well as the partner landscape on behalf of their clients. The Senior Account Manager maximizes client retention and generates upsell revenue by delivering best-in-class reporting, insights, and results.
Each day can be different here at Nexxen, but some of the things you can expect to be doing daily are:Cultivating relationships with existing clients to maximize client satisfaction, retention, and growthDiagnosing client needs and then implementing strategies to help drive revenue for NexxenWork as liaison between client and internal departments to coordinate campaign updates, upsell opportunities, and troubleshoot delivery and performance issuesManage the campaign launch process from start to finish, inclusive of client kick off call, strategy recommendation, asset collection, optimization and delivery of performance reportingUtilize Salesforce and update subsequent internal systems to ensure all campaign information is updated and accurateDeep understanding of Nexxen's entire product offering and best practices for campaign effectiveness and cross-sellingProactively using data, trends, market insights, and logic to develop tailored campaign recommendations and upsell opportunities for continued successTasked with supporting regional growth goal QoQ and being primary point of contact for the customer on day-to-day account needsPerforms work directly under the supervision of Account Management Director or Team LeadWork closely with the other Account Managers on your team to provide support and collaborationBecome a Subject Matter Expert on specific aspects of the business and take ownership of knowledge sharing within the Account Management teamPlay an important role in building team culture and empowering team members to live up to company valuesWhat will I bring?
4+ years in digital media or account managementPrevious Account Management or Client Success experience strongly preferredSelf-motivated to dig in to learn about products, technology, customers, and competitorsProcess oriented with a strict attention to detailStrong organizational, analytical, and project management skillsUnderstanding of programmatic, ad tech, self-serve DSP's, SSP's, market and auction dynamics a plusAble to contribute to a team while working with other departments and logically prioritizing various requests and responsibilitiesOutstanding computer skills including strong knowledge of brand verification partners, Salesforce, brand safety partners and ad serversPowerPoint and Excel skills, including pivot tables, chart marking, and manipulation of large data sets.Proven verbal and written communication skills in a consultative, client-facing environmentBA/BS, or graduate degree preferred with a strong academic record
At Nexxen, we value our differences, varied experiences, and collective contribution. We know that not everyone takes the same career path, so if you don't match this job description perfectly, don't worry! We would rather see your application than risk missing out on your potential to make an impact.
In support of pay transparency and equity, the minimum and maximum full-time annual base salary for this role inChicago and New York is$80,000 - $100,000 at the time of posting ,
with the potential of an incentive or bonus. While this is our reasonable expectation this is not a guarantee of compensation or salary, actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, education, certifications, responsibility, and geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location. We offer a variety of benefits including medical, dental, vision, disability insurance, 401(k), EAP, parental leave, discretionary time off, and company-paid holidays. The specific programs and options available will vary depending on the state, start date, and employment type. Our Talent Acquisition team will be happy to answer any questions you may have.
Why join the Nexxen team?With a global footprint, you can be part of a team that is transforming advertising through our creative, flexible and unified solutions. Employees hustle, commit and dedicate themselves to pillars that make up the Nexxen Way - the 3Cs - Customer Centric, Curious Mindset, Collaborative with No Ego.
What You'll Do:
The Senior Account Manager owns the client-facing relationship, post-sale. The Senior Account Manager provides superior client service through premium campaign management, relationship development, account retention & upsell activities. In addition to regular and proactive client communication, Senior Account Managers interact across Nexxen's internal departments as well as the partner landscape on behalf of their clients. The Senior Account Manager maximizes client retention and generates upsell revenue by delivering best-in-class reporting, insights, and results.
Each day can be different here at Nexxen, but some of the things you can expect to be doing daily are:Cultivating relationships with existing clients to maximize client satisfaction, retention, and growthDiagnosing client needs and then implementing strategies to help drive revenue for NexxenWork as liaison between client and internal departments to coordinate campaign updates, upsell opportunities, and troubleshoot delivery and performance issuesManage the campaign launch process from start to finish, inclusive of client kick off call, strategy recommendation, asset collection, optimization and delivery of performance reportingUtilize Salesforce and update subsequent internal systems to ensure all campaign information is updated and accurateDeep understanding of Nexxen's entire product offering and best practices for campaign effectiveness and cross-sellingProactively using data, trends, market insights, and logic to develop tailored campaign recommendations and upsell opportunities for continued successTasked with supporting regional growth goal QoQ and being primary point of contact for the customer on day-to-day account needsPerforms work directly under the supervision of Account Management Director or Team LeadWork closely with the other Account Managers on your team to provide support and collaborationBecome a Subject Matter Expert on specific aspects of the business and take ownership of knowledge sharing within the Account Management teamPlay an important role in building team culture and empowering team members to live up to company valuesWhat will I bring?
4+ years in digital media or account managementPrevious Account Management or Client Success experience strongly preferredSelf-motivated to dig in to learn about products, technology, customers, and competitorsProcess oriented with a strict attention to detailStrong organizational, analytical, and project management skillsUnderstanding of programmatic, ad tech, self-serve DSP's, SSP's, market and auction dynamics a plusAble to contribute to a team while working with other departments and logically prioritizing various requests and responsibilitiesOutstanding computer skills including strong knowledge of brand verification partners, Salesforce, brand safety partners and ad serversPowerPoint and Excel skills, including pivot tables, chart marking, and manipulation of large data sets.Proven verbal and written communication skills in a consultative, client-facing environmentBA/BS, or graduate degree preferred with a strong academic record
At Nexxen, we value our differences, varied experiences, and collective contribution. We know that not everyone takes the same career path, so if you don't match this job description perfectly, don't worry! We would rather see your application than risk missing out on your potential to make an impact.
In support of pay transparency and equity, the minimum and maximum full-time annual base salary for this role inChicago and New York is$80,000 - $100,000 at the time of posting ,
with the potential of an incentive or bonus. While this is our reasonable expectation this is not a guarantee of compensation or salary, actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, education, certifications, responsibility, and geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location. We offer a variety of benefits including medical, dental, vision, disability insurance, 401(k), EAP, parental leave, discretionary time off, and company-paid holidays. The specific programs and options available will vary depending on the state, start date, and employment type. Our Talent Acquisition team will be happy to answer any questions you may have.