Rowan University
Nursing Program Mentor (AD2), Rowan Online
Rowan University, Glassboro, New Jersey, us, 08028
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The Nursing Program Mentors facilitate the admissions, advising, retention, and graduation of special Rowan Online learners from our community’s finest health systems. Program Mentors are critical in providing the best experience for our Nursing students.Nursing Program Mentors will provide recruitment, student services, and programmatic support for students from select healthcare organizations participating in our B.S. in Nursing (RN to BSN) and M.S. in Nursing (MSN) programs.This role will actively engage in various aspects of admissions and recruitment, including participation in live and virtual recruitment activities, outreach and ongoing consultation with prospective students, admissions support, and post-admission advising. The Program Mentor will support the learning journey and requirements of students based on arrangements between the university and select healthcare organizations, and the unique needs of non-traditional, online, and adult-learner undergraduate/graduate students. Program Mentors (Professional Service Specialist 3) report to the Associate Vice President for Rowan Online.Primary ResponsibilitiesGuide partner students from interest to credential completion with deep knowledge of the RN to BSN and MSN programs, partnership agreements and program customizations, relevant admissions requirements and eligibility, employer and university financial aid and other funding resources, and anticipated resulting career opportunities.Engage prospective students and applicants from partner organizations via in-person appointments, telephone, and automated communication plans to promote Rowan University’s partnership agreements and assist through the admission process.Process and review application materials including transcripts, resumes, certifications, licensures, essays, test scores, etc.Fulfill requests from departments and partnership managers for attendance at off-campus recruitment events and conferences.Work with the Associate Vice President for Rowan Online, marketing team, and partner HR/corporate training functions to develop and optimize strategic communication and engagement plans that support partner students to admission.Provide holistic success coaching to partner-students in the RN to BSN and MSN programs, including preliminary transcript assessments and identification of potential credit for prior learning opportunities.Advise admitted partner-students on program academic requirements, course selection, and provide career advising or referrals to career advancement resources.Act as a liaison to the Department Chair/Head and other Nursing program administrative personnel by monitoring course section availability, and providing feedback on new program rollouts, online course development, and MOUs.Accurately update student records through Rowan's Information Systems (Banner SIS, Slate CRM).Comply with federal and/or state laws and regulations, including FERPA.Perform other related duties as assigned.QualificationsRequiredBachelor's Degree with experience supplemented by a Masters Degree.Minimum five years of experience in university admissions, recruitment, enrollment management, or advising.Experience working with non-traditional, online, and adult-learner undergraduate students and graduate students.Ability to prioritize multiple tasks and maintain a high level of confidentiality and professionalism.Ability to work independently, take initiative, and work as a team member.Excellent written and verbal communication skills, with the ability to present dynamically to a variety of constituencies.Demonstrated effectiveness authoring clear, concise, grammatically- and factually-correct correspondence.Ability to work evenings and weekends, as needed.Willingness and ability to travel locally.PreferredFamiliarity with the healthcare industry strongly preferred.Familiarity with the unique goals and enrollment strategies used in the context of university partnerships with employers to upskill and reskill employees.NotesRowan University is an Equal Opportunity Employer and values diverse people and abilities. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.Only completed online applications submitted on or before the posted deadline will be considered.
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The Nursing Program Mentors facilitate the admissions, advising, retention, and graduation of special Rowan Online learners from our community’s finest health systems. Program Mentors are critical in providing the best experience for our Nursing students.Nursing Program Mentors will provide recruitment, student services, and programmatic support for students from select healthcare organizations participating in our B.S. in Nursing (RN to BSN) and M.S. in Nursing (MSN) programs.This role will actively engage in various aspects of admissions and recruitment, including participation in live and virtual recruitment activities, outreach and ongoing consultation with prospective students, admissions support, and post-admission advising. The Program Mentor will support the learning journey and requirements of students based on arrangements between the university and select healthcare organizations, and the unique needs of non-traditional, online, and adult-learner undergraduate/graduate students. Program Mentors (Professional Service Specialist 3) report to the Associate Vice President for Rowan Online.Primary ResponsibilitiesGuide partner students from interest to credential completion with deep knowledge of the RN to BSN and MSN programs, partnership agreements and program customizations, relevant admissions requirements and eligibility, employer and university financial aid and other funding resources, and anticipated resulting career opportunities.Engage prospective students and applicants from partner organizations via in-person appointments, telephone, and automated communication plans to promote Rowan University’s partnership agreements and assist through the admission process.Process and review application materials including transcripts, resumes, certifications, licensures, essays, test scores, etc.Fulfill requests from departments and partnership managers for attendance at off-campus recruitment events and conferences.Work with the Associate Vice President for Rowan Online, marketing team, and partner HR/corporate training functions to develop and optimize strategic communication and engagement plans that support partner students to admission.Provide holistic success coaching to partner-students in the RN to BSN and MSN programs, including preliminary transcript assessments and identification of potential credit for prior learning opportunities.Advise admitted partner-students on program academic requirements, course selection, and provide career advising or referrals to career advancement resources.Act as a liaison to the Department Chair/Head and other Nursing program administrative personnel by monitoring course section availability, and providing feedback on new program rollouts, online course development, and MOUs.Accurately update student records through Rowan's Information Systems (Banner SIS, Slate CRM).Comply with federal and/or state laws and regulations, including FERPA.Perform other related duties as assigned.QualificationsRequiredBachelor's Degree with experience supplemented by a Masters Degree.Minimum five years of experience in university admissions, recruitment, enrollment management, or advising.Experience working with non-traditional, online, and adult-learner undergraduate students and graduate students.Ability to prioritize multiple tasks and maintain a high level of confidentiality and professionalism.Ability to work independently, take initiative, and work as a team member.Excellent written and verbal communication skills, with the ability to present dynamically to a variety of constituencies.Demonstrated effectiveness authoring clear, concise, grammatically- and factually-correct correspondence.Ability to work evenings and weekends, as needed.Willingness and ability to travel locally.PreferredFamiliarity with the healthcare industry strongly preferred.Familiarity with the unique goals and enrollment strategies used in the context of university partnerships with employers to upskill and reskill employees.NotesRowan University is an Equal Opportunity Employer and values diverse people and abilities. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.Only completed online applications submitted on or before the posted deadline will be considered.
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