Sojourner House Inc
Program Advocate
Sojourner House Inc, Providence, Rhode Island, us, 02912
REPORTS TO:
Senior Director of Emergency OperationsLOCATION: Providence, RI and Northern Rhode IslandSCHEDULE:
Full-time (37.5 hours/week), Monday through Friday. This is a second shift position and the work hour options are 1 pm – 9pm or 2 pm – 10 pm or 3 pm – 11 pm.COMPENSATION:
Nonexempt position; the hourly range is $23 to $25 per hour based on experience. Eligible for benefits that include health/dental insurance, life and long-term disability insurance, 15 paid holidays, accrued vacation/sick/personal time, an Employee Assistance Plan, and a 401(k) plan with employer match.ABOUT US:
Sojourner House is a comprehensive victim services agency that provides crisis intervention services, shelter, transitional housing, permanent housing, clinical counseling, immigration advocacy, community-based programs, education prevention programming, a growing housing development program, and other supportive services to individuals and families impacted by abuse. We have offices in Providence and Woonsocket; and programs that operate statewide. Our goal is to help our clients rebuild their lives, piece by piece, through a variety of services. All of our programs work from the premise that violence is an unacceptable means of solving interpersonal conflict, and we encourage only non-violent methods of working out conflicts. Our mission is to
promote healthy relationships by providing culturally sensitive support, advocacy, housing, and education for victims and survivors of domestic violence, sexual assault, and human trafficking; and to effect systems change . Our organizational values are rooted in
commitment, innovation, trust, and empowerment.
The agency has grown from a small, grassroots organization into a robust statewide agency with over 60 full time employees across multiple locations and an annual budget that is approaching $9 million. To learn more about our work, please visit www.sojournerri.org . We are also active on social media at @sojournerri.POSITION SUMMARY:
Working with the Sr. Director of Emergency Programs . You will provide direct services to clients and programming to Sojourner House’s properties and shelter programs. The Program Advocate provides support across multiple locations and will travel between locations regularly during the work week and work day.PRIMARY DUTIES AND RESPONSIBILITIES:Provide individual case management services to residential clients and their children. This includes weekly 1:1 meetings and regular phone check-ins. Develop action plans with clients that outline goals related to education, employment, child care and permanent housing. Assist clients in obtaining appropriate substance abuse, mental health, and/or medical services as needed.Answer Sojourner House 24/7 state-wide Hotline conduct intakes, and provide referrals and emotional support as needed.Promptly respond to emergency calls at any of Sojourner House’s properties as requested by on call managerAbility to maintain high level of confidentialityProvide all residents of Sojourner House programs with the support and assistance they need, including: emotional support, psycho-educational on domestic violence, basic needs, resources and information .Support residential clients to secure basic needs: food, clothing, safety, transportation, education, etc.Monitor and implement policies, and ensure that participants follow these rules and procedures by creating an environment of trust and community.Complete data entry and submit necessary reports as required for grant compliance.Supervise volunteers as they perform tasks on-site.Assist in the maintenance of facilities as needed by reporting any issues to the Maintenance Technician.Work with the Operations Coordinator and other program staff to coordinate the collection and use of donated items.Support Sojourner House’s philosophy of client empowerment and respect for individual choices.Collaborate with Sojourner House program managers to problem solve issues that may occurPerform other duties as requested by the Sr. Director of Emergency Programs and Sojourner House management.EXPERIENCE AND SPECIAL SKILLS:A minimum of two to three years experience in human or social servicesFamiliarity with domestic violence, sexual assault, and human trafficking victim services.Must be organized and demonstrate superior leadership skillsFluency in Spanish (written and oral) is strongly desiredComputer literacy (Word, Excel, and general Internet skills)Familiarity working with individuals from different cultures and backgroundsA demonstrated familiarity with LGBTQ+, HIV/AIDS, mental health, and/or substance abuse populationsComfortable working independentlyInnovative thinking to approaching issues of poverty, domestic violence, and service deliveryFamiliarity with social services in Rhode IslandMaintain a safe and healthy environment for all Sojourner House propertiesWORKING CONDITIONS:This is not a remote or hybrid position; the nature of this position will require the Program Advocate to be on-site at a Sojourner House locationAbility to work second shift Monday through Friday. Options for the regular work hours are 1 pm – 9 pm, 2 pm – 10 pm, 3 pm – 11pmReliable transportation and a valid driver’s license are required; traveling is required during the work shift (with mileage reimbursementA criminal record check is requiredThis is a full-time (37.5 hours per week), non-exempt positionPHYSICAL DEMANDS:The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made as necessary.Regularly required to stand; sit; walk, use hands to finger, handle, or feel; reach with hands; and talk or hear.The employee must be able to carry objects weighing 10 – 25 pounds several times per work dayFrequently required to walk and climb several sets of stairs and/or laddersMust be able to drive; frequent travel to other locations such as residential sites, within the community and local regionThe noise level in the work environment is usually moderate and the environment is sometimes chaoticTO APPLY:Please send a resume, cover letter, and names of three (3) professional references to resumes@sojournerri.org
with the subject line, “ Program Advocate .” Resumes and cover letters may be mailed to Sojourner House instead of submitted electronically, send to: Sojourner House, Attn: HR Dept/Program Advocate, PO Box 28302, Providence, RI 02908. Applications will be reviewed on a rolling basis, so early submissions are required.Sojourner House is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.For more information about our work, please visit our website at: www.sojournerri.org.
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Senior Director of Emergency OperationsLOCATION: Providence, RI and Northern Rhode IslandSCHEDULE:
Full-time (37.5 hours/week), Monday through Friday. This is a second shift position and the work hour options are 1 pm – 9pm or 2 pm – 10 pm or 3 pm – 11 pm.COMPENSATION:
Nonexempt position; the hourly range is $23 to $25 per hour based on experience. Eligible for benefits that include health/dental insurance, life and long-term disability insurance, 15 paid holidays, accrued vacation/sick/personal time, an Employee Assistance Plan, and a 401(k) plan with employer match.ABOUT US:
Sojourner House is a comprehensive victim services agency that provides crisis intervention services, shelter, transitional housing, permanent housing, clinical counseling, immigration advocacy, community-based programs, education prevention programming, a growing housing development program, and other supportive services to individuals and families impacted by abuse. We have offices in Providence and Woonsocket; and programs that operate statewide. Our goal is to help our clients rebuild their lives, piece by piece, through a variety of services. All of our programs work from the premise that violence is an unacceptable means of solving interpersonal conflict, and we encourage only non-violent methods of working out conflicts. Our mission is to
promote healthy relationships by providing culturally sensitive support, advocacy, housing, and education for victims and survivors of domestic violence, sexual assault, and human trafficking; and to effect systems change . Our organizational values are rooted in
commitment, innovation, trust, and empowerment.
The agency has grown from a small, grassroots organization into a robust statewide agency with over 60 full time employees across multiple locations and an annual budget that is approaching $9 million. To learn more about our work, please visit www.sojournerri.org . We are also active on social media at @sojournerri.POSITION SUMMARY:
Working with the Sr. Director of Emergency Programs . You will provide direct services to clients and programming to Sojourner House’s properties and shelter programs. The Program Advocate provides support across multiple locations and will travel between locations regularly during the work week and work day.PRIMARY DUTIES AND RESPONSIBILITIES:Provide individual case management services to residential clients and their children. This includes weekly 1:1 meetings and regular phone check-ins. Develop action plans with clients that outline goals related to education, employment, child care and permanent housing. Assist clients in obtaining appropriate substance abuse, mental health, and/or medical services as needed.Answer Sojourner House 24/7 state-wide Hotline conduct intakes, and provide referrals and emotional support as needed.Promptly respond to emergency calls at any of Sojourner House’s properties as requested by on call managerAbility to maintain high level of confidentialityProvide all residents of Sojourner House programs with the support and assistance they need, including: emotional support, psycho-educational on domestic violence, basic needs, resources and information .Support residential clients to secure basic needs: food, clothing, safety, transportation, education, etc.Monitor and implement policies, and ensure that participants follow these rules and procedures by creating an environment of trust and community.Complete data entry and submit necessary reports as required for grant compliance.Supervise volunteers as they perform tasks on-site.Assist in the maintenance of facilities as needed by reporting any issues to the Maintenance Technician.Work with the Operations Coordinator and other program staff to coordinate the collection and use of donated items.Support Sojourner House’s philosophy of client empowerment and respect for individual choices.Collaborate with Sojourner House program managers to problem solve issues that may occurPerform other duties as requested by the Sr. Director of Emergency Programs and Sojourner House management.EXPERIENCE AND SPECIAL SKILLS:A minimum of two to three years experience in human or social servicesFamiliarity with domestic violence, sexual assault, and human trafficking victim services.Must be organized and demonstrate superior leadership skillsFluency in Spanish (written and oral) is strongly desiredComputer literacy (Word, Excel, and general Internet skills)Familiarity working with individuals from different cultures and backgroundsA demonstrated familiarity with LGBTQ+, HIV/AIDS, mental health, and/or substance abuse populationsComfortable working independentlyInnovative thinking to approaching issues of poverty, domestic violence, and service deliveryFamiliarity with social services in Rhode IslandMaintain a safe and healthy environment for all Sojourner House propertiesWORKING CONDITIONS:This is not a remote or hybrid position; the nature of this position will require the Program Advocate to be on-site at a Sojourner House locationAbility to work second shift Monday through Friday. Options for the regular work hours are 1 pm – 9 pm, 2 pm – 10 pm, 3 pm – 11pmReliable transportation and a valid driver’s license are required; traveling is required during the work shift (with mileage reimbursementA criminal record check is requiredThis is a full-time (37.5 hours per week), non-exempt positionPHYSICAL DEMANDS:The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made as necessary.Regularly required to stand; sit; walk, use hands to finger, handle, or feel; reach with hands; and talk or hear.The employee must be able to carry objects weighing 10 – 25 pounds several times per work dayFrequently required to walk and climb several sets of stairs and/or laddersMust be able to drive; frequent travel to other locations such as residential sites, within the community and local regionThe noise level in the work environment is usually moderate and the environment is sometimes chaoticTO APPLY:Please send a resume, cover letter, and names of three (3) professional references to resumes@sojournerri.org
with the subject line, “ Program Advocate .” Resumes and cover letters may be mailed to Sojourner House instead of submitted electronically, send to: Sojourner House, Attn: HR Dept/Program Advocate, PO Box 28302, Providence, RI 02908. Applications will be reviewed on a rolling basis, so early submissions are required.Sojourner House is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.For more information about our work, please visit our website at: www.sojournerri.org.
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