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National Guard Employment Network

Lead Citrix Virtual Apps and Desktops Engineer - Weston, FL

National Guard Employment Network, Fort Lauderdale, Florida, us, 33336


Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS

- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?

Description & QualificationsDescription

About the Team

UKG is committed to leveraging cutting-edge technology to drive innovation and efficiency. We are seeking a highly skilled Senior Citrix Virtual Apps and Desktops Engineer to join our dynamic IT team. This individual will play a crucial role in ensuring the reliability, performance, and optimization of our Citrix Virtual Apps and Desktops environment.

About the Role:

As a Lead Citrix Virtual Apps and Desktops Engineer, you will be responsible for the setup, configuration, administration, and optimization of our Citrix Virtual Apps and Desktops infrastructure. Your role will involve advanced troubleshooting and support, ensuring the seamless delivery of virtual applications to our end-users. This role demands a deep understanding of Citrix technologies, including Citrix Cloud Connectors, Citrix NetScaler (VDC), Citrix StoreFront, and Citrix VDAs (TS), along with exceptional problem-solving skills and outstanding customer service.

Responsibilities:

1. Citrix Virtual Apps and Desktops Management:

•Design, implement, and maintain Citrix Virtual Apps and Desktops environments, including setup, configuration, and ongoing administration.•Optimize Citrix Virtual Apps and Desktops performance and scalability to meet organizational needs.•Manage and troubleshoot Citrix Virtual Apps and Desktops infrastructure components, including Citrix Delivery Controllers, Citrix StoreFront, Citrix Cloud Connectors, Citrix NetScaler (VDC), and Citrix VDAs (TS).

2. Technical Expertise:

•Conduct in-depth analysis and troubleshooting of Citrix Virtual Apps and Desktops issues, including connectivity problems, application failures, and performance bottlenecks.•Implement best practices for Citrix Virtual Apps and Desktops deployment and management.•Apply patches, updates, and upgrades to maintain system integrity and security.•Manage and optimize Citrix Cloud Connectors for seamless integration with cloud-based services.•Configure and troubleshoot Citrix NetScaler (VDC) for load balancing and secure access.•Ensure effective operation of Citrix StoreFront for application delivery and user access.•Administer and troubleshoot Citrix VDAs (TS) to ensure consistent application performance.

3. Customer Support and Service:

•Provide advanced support and resolution for end-user issues related to Citrix Virtual Apps and Desktops.•Collaborate with other IT teams to ensure integration and compatibility with other systems and applications.•Develop and maintain documentation for Citrix Virtual Apps and Desktops configurations, processes, and procedures.

4. Project Management:

•Lead and participate in Citrix Virtual Apps and Desktops-related projects, including migrations, upgrades, and new deployments.•Provide technical guidance and mentorship to junior engineers and other team members.•Evaluate and recommend new technologies and solutions to enhance the Citrix environment.

Additional Qualifications/Responsibilities

Qualifications

About you:

Basic Qualifications:

•7-10+ years of experience in Citrix Virtual Apps and Desktops/Virtualization environments, with a strong background in setup, configuration, administration, and optimization.•7-10+ years of experience in troubleshooting complex Citrix Virtual Apps and Desktops issues and providing high-level customer support.•Proven track record of managing large-scale Citrix Virtual Apps and Desktops deployments and projects.•Bachelor's degree in Computer Science, Information Technology, or a related field.•Proficiency in Citrix Cloud Connectors, Citrix NetScaler (VDC), Citrix StoreFront, and Citrix VDAs (TS).•Strong understanding of related technologies, such as Windows Server, Active Directory, and SQL Server.•Proficient in networking concepts, including DNS, DHCP, and load balancing.

Preferred Qualifications:

•Advanced certifications (e.g., Citrix Certified Expert - Virtualization)•Excellent problem-solving abilities and a keen attention to detail.•Strong communication skills, with the ability to convey technical information to non-technical stakeholders.•Ability to work effectively both independently and as part of a team in a fast-paced environment.