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M.C. Dean, Inc.

Tech Specialist 2

M.C. Dean, Inc., Mc Lean, Virginia, us, 22107


Tech Specialist 2

ID 11045

Location Tysons, VA

Apply Now (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=11045)

Position Summary

The Tech Specialist will demonstrate the following capabilities:

This position will report out of Tyson's, VA but will also require working in the Chantilly, VA area

Analyze system performance and recommend improvements

Provide support to the system administration and engineering team

Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems

Communicate with customers, manufacturers, vendors and system administrators

Train system users and other system support personnel

Analyze and modify preventive maintenance checklists for system changes

Troubleshoot system performance issues and implement corrective actions

Organize and prepare detailed documentation of system performance, including service request records and analysis

Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates

Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems

Provide on site system support post deployment

Read and interpret engineering drawings

Understand SOP and SOW documentation

Ensure test lab equipment is maintained

Interface with engineering team to ensure design efficiency

Interface with internal and external customers demonstrating excellent oral and written communication skills

Conduct research and development of entire systems and analyze all interoperability and constructability scenarios

Read blue prints, schematics and statements of work (SOW).

Coordinate with field personnel and/or engineering team to discuss any potential installation issues

Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site

Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems).

Perform all duties with minimal direct supervision

Position / Candidate Requirements

TS/SCI clearance with polygraph is required.

High School Diploma/GED with 8+ years of experience with installation, troubleshooting and/or testing of electronic security systems

Or Associates with 6+ years of experience

System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions

Reliable attendance at customer site during work hours required by customer

Ability to work a flexible schedule that includes occasional nights and weekends

Ability to travel CONUS and OCONUS

Desired / Advantageous Qualifications

Vendor certifications for electronic systems

One (1) to three (3) years of RF experience

Working knowledge of RF test equipment such as antennas, signal generators, spectrum analyzers, network analyzers

Abilities

Exposure to computer screens for an extended period of time.

Sitting for extended periods of time.

Reach by extending hands or arms in any direction.

Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.

Listen to and understand information and ideas presented through spoken words and sentences.

Communicate information and ideas in speaking so others will understand.

Read and understand information and ideas presented in writing.

Apply general rules to specific problems to produce answers that make sense.

Identify and understand the speech of another person.

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Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.

EOE Minorities/Females/Protected Veterans/Disabled

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