Pinstripes
Event Operator
Pinstripes, Walnut Creek, California, United States, 94598
We are looking for talented hospitality professionals that have a passion for running events. At Pinstripes we do over 2,000 events per venue per year... & we have 13 venues across the country.
Our Event Operators act as a liaison between our Sales team, our Front of House Managers, and our Culinary team. They will ensure any day-of updates are communicated effectively to the management team and then as well to the hourly team members.
Full time employment for this role is expected, 4 days away with availability to work 12 hours a day.
The Event Operator will make sure that Events are:
- Staffed
- BEO information relayed to hourly team members
- Supplies are clean and ready for events
- Financials are ready and closed out properly
This position will also work closely with the GM on P&L line items that are affected by Events.
Requirements
GUEST RELATIONS
Guest Engagement throughout the eventHave positive engagements with your guestsMaintain a guest-centered focusPositively interact with guests to retain loyaltyTEAMWORK
Maintain positive interactions with sales team members and other departmentsExhibit team player attitudeWillingness to assist when necessaryCommunicates effectively with other team membersParticipates in weekly sales team meetingsRelationship with Venue LeadersWork seamlessly with Sales, FOH, and BOH TeamsToolsEffectively and consistently using the provided tools to perform their responsibilitiesIMAGE
Follows the image grooming guidelines that are outlined in the SOP ManualFollows the image attire guidelines that are outlined in the SOP Manual
Salary Description
$75,000-$80,000/year
Our Event Operators act as a liaison between our Sales team, our Front of House Managers, and our Culinary team. They will ensure any day-of updates are communicated effectively to the management team and then as well to the hourly team members.
Full time employment for this role is expected, 4 days away with availability to work 12 hours a day.
The Event Operator will make sure that Events are:
- Staffed
- BEO information relayed to hourly team members
- Supplies are clean and ready for events
- Financials are ready and closed out properly
This position will also work closely with the GM on P&L line items that are affected by Events.
Requirements
GUEST RELATIONS
Guest Engagement throughout the eventHave positive engagements with your guestsMaintain a guest-centered focusPositively interact with guests to retain loyaltyTEAMWORK
Maintain positive interactions with sales team members and other departmentsExhibit team player attitudeWillingness to assist when necessaryCommunicates effectively with other team membersParticipates in weekly sales team meetingsRelationship with Venue LeadersWork seamlessly with Sales, FOH, and BOH TeamsToolsEffectively and consistently using the provided tools to perform their responsibilitiesIMAGE
Follows the image grooming guidelines that are outlined in the SOP ManualFollows the image attire guidelines that are outlined in the SOP Manual
Salary Description
$75,000-$80,000/year