Teach Me Personnel LLC
Applications Administrator
Teach Me Personnel LLC, Flower Mound, Texas, us, 75027
Company Description
Therapy & Beyond is one of the largest BCBA-owned ABA organizations, founded and led by Dr. Regina Crone, BCBA-D, since 2006. At Therapy & Beyond we approach the needs of each patient both individually and as part of a dynamic interdisciplinary team working with experts in applied behavior analysis (ABA) therapy, speech-language pathology, occupational therapy, and counseling. We love helping individuals reach their full potential by supporting not only the patient but also their family. We are passionate about what we do while remaining true to our defining core values of:
Putting People First, Doing Our Best Together, Making Therapy Fun, and Above All, We grow potential
Job Description
The
Applications Administrator
is a key member of our organization responsible for supporting field applications and internal users. This role will focus on basic troubleshooting and internal inquiry resolution through problem solving, appropriate escalations, communications, customer service, administrative duties, and other general IT support functions.Serve as liaison between field users and leadershipAdminister and maintain accounts and permission access to internal applicationsDeliver exceptional customer service to internal and external stakeholdersResolve and route inquires to appropriate team for resolutionSupport information technology project coordinationOnboard new users with appropriate user profilesParticipate in internal customer response sessions to gather feedbackAudit active user list to ensure accuracyAssist with data migration for system continuityEnsure accuracy of user data across systemsProvide new and continuing user training on basic and advanced actionsSupport the implementation of new platforms and recurring updatesComplete assigned tasks at the direction of IT LeadershipPerforms other related duties as assignedQualifications
Education: Bachelor's Degree in Information Technology or related fieldA minimum of 2 years in business application or desktop supportExperience implementing new platforms to virtual user groups preferredDesired experience in training remote users in individual and group settingsSkills: Communicates clearly and concisely, verbally and in writing, establishes and maintains internal end user relationships, builds trust by consistently meeting and exceeding expectationsAbility to sustain prolonged sitting and extended computer use. Requires working under some stressful conditions to meet deadlines and make quick independent decisions.This role is based in
Flower Mound, TX
with a general schedule of Monday - Friday, 8:30am - 5:30pm
Additional Information
WHY YOU WILL LOVE WORKING AT T&B!
Generous benefit Package:Medical, Dental, Vision, and DisabilityCompany Paid- Life Insurance401K with company matchCompany Paid Short-Term DisabilityHSA and FSA optionsPaid Maternity/Paternity LeaveEmployee Assistance ProgramEmployee Recognition
Therapy & Beyond is one of the largest BCBA-owned ABA organizations, founded and led by Dr. Regina Crone, BCBA-D, since 2006. At Therapy & Beyond we approach the needs of each patient both individually and as part of a dynamic interdisciplinary team working with experts in applied behavior analysis (ABA) therapy, speech-language pathology, occupational therapy, and counseling. We love helping individuals reach their full potential by supporting not only the patient but also their family. We are passionate about what we do while remaining true to our defining core values of:
Putting People First, Doing Our Best Together, Making Therapy Fun, and Above All, We grow potential
Job Description
The
Applications Administrator
is a key member of our organization responsible for supporting field applications and internal users. This role will focus on basic troubleshooting and internal inquiry resolution through problem solving, appropriate escalations, communications, customer service, administrative duties, and other general IT support functions.Serve as liaison between field users and leadershipAdminister and maintain accounts and permission access to internal applicationsDeliver exceptional customer service to internal and external stakeholdersResolve and route inquires to appropriate team for resolutionSupport information technology project coordinationOnboard new users with appropriate user profilesParticipate in internal customer response sessions to gather feedbackAudit active user list to ensure accuracyAssist with data migration for system continuityEnsure accuracy of user data across systemsProvide new and continuing user training on basic and advanced actionsSupport the implementation of new platforms and recurring updatesComplete assigned tasks at the direction of IT LeadershipPerforms other related duties as assignedQualifications
Education: Bachelor's Degree in Information Technology or related fieldA minimum of 2 years in business application or desktop supportExperience implementing new platforms to virtual user groups preferredDesired experience in training remote users in individual and group settingsSkills: Communicates clearly and concisely, verbally and in writing, establishes and maintains internal end user relationships, builds trust by consistently meeting and exceeding expectationsAbility to sustain prolonged sitting and extended computer use. Requires working under some stressful conditions to meet deadlines and make quick independent decisions.This role is based in
Flower Mound, TX
with a general schedule of Monday - Friday, 8:30am - 5:30pm
Additional Information
WHY YOU WILL LOVE WORKING AT T&B!
Generous benefit Package:Medical, Dental, Vision, and DisabilityCompany Paid- Life Insurance401K with company matchCompany Paid Short-Term DisabilityHSA and FSA optionsPaid Maternity/Paternity LeaveEmployee Assistance ProgramEmployee Recognition