Director of Sales

The Director of Sales is responsible for managing occupancy development of the community, actively marketing the community by networking in the local community with residents, families, discharge planners, social service workers, local community business organizations and other referral sourceMaintains a high level of occupancyMaintains up-to-date records of all communication with prospective customers using the appropriate lead management system specified by the Regional Dir. of Sales and MarketingOverseas the tracking of prospective customer from initial contact through to close and move-inPossesses and maintains a strong knowledge of the community, its benefits, and the services providedPossesses and maintains a strong knowledge of all competitor's unique selling points, services provided and ratesBuilds and maintains a positive and trusting relationship with prospects through listening and understanding needs and asking questions to acquire more information about specific situationsRemains current on unit status and vacancy mapIntroduces prospective residents and family members to associates, as well as other residents providing opportunities for them toexperience the benefits and warmth of the communityGuiding the prospect to make the decision that best fits theirindividual needsAttempts to close early and oftenIs able to overcome objections and close the saleMeets sales, phone out and appointment standards on a consistent basisProvides regular reports to the Dir. of Sales & Marketing regarding, sales achievements, status of interested prospects, andimplementation of the marketing planProvides the family with all move-in paperwork and ensures that it is completed and returned within the specific time frame prior tomove-inWorks with the Dir. of Resident Care, Dir. of Assisted Living or Dir. of Memory Care to schedule an assessment with the residentas requiredInforms all associates of the pending move-in date and the necessary information about the residentAssists the resident and their family with the transition processthrough on-going communication, sensitivityProvides direction and support to other sales staff in achieving andexceeding the community's sales and move-in goals andreassuranceWorks with the Dir. of Sales & Marketing (if applicable) to establish exchange of information on inventory and other sales issues in order to anticipate and prioritize fast resale of cancelledcontractsMaintains and protects confidentiality or resident informationCarries out other duties as assigned by Dir. of Sales & Marketingor Executive Director including any on-call responsibility andMOD requirementsAttends required community meetings and completes required reports in a neat and timely mannerAvailability to work evenings and weekends if necessaryThe ability to work in a safe and alert manor, The ability to take ownership for associate's safety and the safetyof the residentsMust disclose any medication that might impair associate's ability to perform the job safely or competently.Non-Essential Functions:Leads by example exhibiting the CORE Values through servant leadershipEncourages teamwork and promotes company philosophyParticipates Life Enrichment activities when ableIs prompt and able to perform the required duties of the position ona regular, predictable basisBecomes familiar and understands how to report a missing personusing the Safe Return program or equivale