Support Revolution
Sr. Product Manager, (AI/ML)
Support Revolution, San Jose, California, United States, 95199
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San Jose, California, United StatesAbout Supermicro:
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.Job Summary:
Supermicro is seeking a senior product manager who can lead the development and deployment of Gen AI applications & software products for cloud and data center customers. This is a key product management role focused on Gen AI application solutions. Communication among remote and on-site teams for our development teams is critical to develop and release our Gen AI software solutions to fulfill roadmap expectations. In addition to driving the development of new Gen AI applications, the product manager is expected to collaborate with marketing and sales departments to promote Gen AI software products and interact with customers to sell these products. As a product manager, you will use strong technical and communication skills towards defining product strategy & features for Supermicro's family of Gen AI apps & software solutions including research into vertical markets and creation of a go-to-market plan. Ultimately, the product manager will become a core member of the Gen AI software team and engage in technical, product development, marketing, and pre/post-sales support activities.Essential Duties and Responsibilities:
Develop product roadmap and lead the development and integration of AI/ML software products.Develop and deliver a clear strategy and partner closely with marketing, engineering, and business development to provide Gen AI application solutions to customers.Leverage strong technical background to create use cases & technical product requirements for Gen AI app solutions based on customer needs, industry trends and business requirements.Engage with customers at various levels including senior executives, engineering, and product marketing to convey our capabilities and vision, and understand their challenges and requirements.Escalate critical issues to high level management and partners for solution as needed.Provide product trainings to internal teams, sales teams and customers.Provide 3rd level customer support to both internal and external teams as needed.Qualifications:
Bachelor or Master's degree in Computer Science or Computer Engineering with hands-on PM/Development experience in AI/ML architecture and Gen AI software & applications (e.g., LLM-based chatbots, AI vision, video/image analysis/detection, digital twins) is desirable.Demonstrated ability in product marketing and/or product management role.Must have managed a number of products from initial concept through development, launch, and end-of-life.Strong knowledge with Gen AI/ML software infrastructure & architecture.Exceptional communication and presentation skills are a must, able to communicate effectively with customers to promote, answer questions, and receive feedback.Salary Range:
$156,000 - $181,000The offered salary will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.EEO Statement:
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
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San Jose, California, United StatesAbout Supermicro:
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.Job Summary:
Supermicro is seeking a senior product manager who can lead the development and deployment of Gen AI applications & software products for cloud and data center customers. This is a key product management role focused on Gen AI application solutions. Communication among remote and on-site teams for our development teams is critical to develop and release our Gen AI software solutions to fulfill roadmap expectations. In addition to driving the development of new Gen AI applications, the product manager is expected to collaborate with marketing and sales departments to promote Gen AI software products and interact with customers to sell these products. As a product manager, you will use strong technical and communication skills towards defining product strategy & features for Supermicro's family of Gen AI apps & software solutions including research into vertical markets and creation of a go-to-market plan. Ultimately, the product manager will become a core member of the Gen AI software team and engage in technical, product development, marketing, and pre/post-sales support activities.Essential Duties and Responsibilities:
Develop product roadmap and lead the development and integration of AI/ML software products.Develop and deliver a clear strategy and partner closely with marketing, engineering, and business development to provide Gen AI application solutions to customers.Leverage strong technical background to create use cases & technical product requirements for Gen AI app solutions based on customer needs, industry trends and business requirements.Engage with customers at various levels including senior executives, engineering, and product marketing to convey our capabilities and vision, and understand their challenges and requirements.Escalate critical issues to high level management and partners for solution as needed.Provide product trainings to internal teams, sales teams and customers.Provide 3rd level customer support to both internal and external teams as needed.Qualifications:
Bachelor or Master's degree in Computer Science or Computer Engineering with hands-on PM/Development experience in AI/ML architecture and Gen AI software & applications (e.g., LLM-based chatbots, AI vision, video/image analysis/detection, digital twins) is desirable.Demonstrated ability in product marketing and/or product management role.Must have managed a number of products from initial concept through development, launch, and end-of-life.Strong knowledge with Gen AI/ML software infrastructure & architecture.Exceptional communication and presentation skills are a must, able to communicate effectively with customers to promote, answer questions, and receive feedback.Salary Range:
$156,000 - $181,000The offered salary will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.EEO Statement:
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
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