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CloudFlare

Learning Partner

CloudFlare, San Francisco, California, United States, 94199


About the RoleAt Cloudflare, we are on a mission to help build a better internet. Our Learning and Development team looks to help build a great employee experience by providing tools and resources for all Cloudflare employees to grow and develop in the skills critical for success.We are looking for a Learning Partner to join our global Learning and Development team. You will be responsible for scaling and improving a variety of learning programs including our Orientation program, to increase our team’s impact.

This role may be the perfect fit if you…

Have a proven track record for improving systems and processes to enhance productivity and efficiency

Thrive when project managing large scale, company-wide initiatives in a fast paced environment

Pride yourself on continuously learning about the most recent best practices in corporate learning

Are skilled in group dynamics, and working with diverse groups of people

Are a skilled facilitator but are comfortable with more of a behind the scenes role

Are obsessed with using data in all your decision making

Location: San Francisco or Austin

KEY RESPONSIBILITIES

Support the execution and revamp of our New Hire Orientation: coordinate, organize and facilitate our orientation for U.S. employee, guiding our new hires throughout the process to create a comprehensive and best-in-class Onboarding program

Create and execute on strategy to scale, drive engagement and market our offerings

Regularly evaluate and refine our programs based on data, industry best practices, and evolving company needs, striving for continuous improvement.

Design, publish and continually enhance learning materials

Facilitate effective delivery of training with clear and concise communication and professionalism in classroom and virtual (on-camera) settings

Serve as support for LMS assistance (registration, attendance administration)

Examples of desirable skills and knowledge

Excellent project management and organizational skills

3+ years of experience in Human Resources/Learning & Development/Training Teams

Experience designing and implementing company-wide initiatives, working with stakeholders and cross-functional partners

Strong facilitation skills with the demonstrated ability to present information in a clear, concise, and confident manner through multiple modalities (in a virtual or in-person environment) to a variety of audiences

Proven experience in creating and delivering informal and formal learning solutions and utilize learning metrics/analytics to measure the impact of them

Enjoys working in a fast paced environment and adapts to change quickly

Self-sufficient, motivated and able to work independently and as part of a team

Ability to collaborate, build trust, negotiate, influence and resolve conflict with peers, stakeholders and business unit leaders

Ability to read, analyze data and communicate informed needs and decisions to peers, learners, stakeholders, and front-line leaders

Ability to troubleshoot and resolve technical issues

Excellent written communication

Experience using Google Suite (Slides, Docs, etc.)

Experience with learning authoring tools (Articulate, Captivate, Illustrator, etc.) and email marketing platforms (e.g. Marketo, Mailchimp) a plus but not required

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