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Kansas Action for Children, Inc

Ames Marketing-Merchandis - Head of E-Commerce

Kansas Action for Children, Inc, Suwanee, Georgia, United States, 30174


Job Description

Ames Marketing-Merchandis - Head of E-CommerceAmes Tool Corporation (Suwanee, GA), 1327 Northbrook Parkway, Suwanee, Georgia, United States of AmericaReq #803Wednesday, April 17, 2024Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide.As part of the GMS family of companies, AMES Taping Tools is the nation's leading provider of automatic taping and finishing (ATF) tools, supplies, and training to the professional drywall finishing industry. With our expansive network of company stores and franchised tool rental locations throughout the U.S. and Canada, we're committed to providing residential and commercial interior finishing contractors with a comprehensive selection of drywall finishing tools, supplies, and equipment, making us a one-stop-shop for all things drywall.Position Overview:The Head of E-Commerce is responsible for driving significant incremental revenue for the company through the company's multiple online sales channels. The Head of E-Commerce is part of the Company's Senior Management Team and plays a pivotal role in driving the strategic direction and growth of the company's existing online sales channels and the development of new avenues for growth. This position requires a dynamic individual with a strong mix of strategic thinking, leadership skills, and deep understanding of e-commerce marketplaces, trends and technologies. The Head of E-Commerce oversees all aspects of the e-commerce operations, from website management to customer acquisition, conversion optimization, and fulfillment. The Head of E-Commerce collaborates closely with the Heads of Marketing, TapeTech and Ames Stores Group to ensure alignment with overall business objectives and to drive continuous improvement in the e-commerce function.Key Responsibilities:Strategy and Revenue Development:

Develop and execute the e-commerce strategy aligned with the overall business objectives and achievement of revenue targets, identifying opportunities for growth and optimization. Own markdown and promotional strategies to maximize profits, including margin implications for inventory control and margin dilution.Team Leadership:

Lead and mentor a high-performing e-commerce team, providing guidance, direction, and support to achieve departmental goals and objectives.Website Management:

Oversee the management and optimization of the company's e-commerce websites, ensuring a seamless and user-friendly shopping experience. Build out new websites as necessary. Drive efficiency across all marketplace businesses (supply chain, advertising, customer service, etc.).Digital Marketing:

Develop and implement digital marketing strategies to drive qualified traffic, improve conversion rates, and increase online sales through various channels such as SEO, SEM, email marketing, and social media.Customer Experience:

Work with cross-functional teams on content, web design and usability to create an optimal experience for current and prospective customers. Focus on enhancing the overall customer experience by analyzing customer behavior, feedback, and market trends to identify areas for improvement and optimization.Analytics and Reporting:

Utilize data analytics and reporting tools to track key performance metrics, generate insights, and make data-driven decisions to improve e-commerce performance. Identify necessary enhancements for the e-commerce platforms to improve the customer acquisition process.Partnership Management:

Collaborate with internal teams, external vendors, and partners to optimize processes, drive innovation, and ensure seamless integration of e-commerce initiatives.Demand Planning, Inventory and Fulfillment:

Optimize processes for demand planning and assist with supply chain systems implementations and upgrades. Work closely with the operations team to manage inventory levels, optimize fulfillment processes, and ensure timely and accurate order processing and delivery.Compliance and Security:

Ensure compliance with relevant regulations and industry standards, including data privacy, security, and payment processing regulations.Budget Management:

Develop and manage the e-commerce budget, allocating resources effectively to maximize ROI and achieve financial targets.Gypsum Management & Supply, Inc. (“The Company”), is an Equal Opportunity Employer committed to excellence through diversity. Employment offers are made on the basis of qualification and without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, veteran status, or any other protected category.

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