Roastery Lead, Ritual Roastery SOMA San Francisco, CA

Roastery Lead, Ritual Roastery SOMAOVERVIEWRitual Coffee Roasters is seeking a hard working, self-aware, flexible, and communicative Roastery Lead at our Roastery in SoMa. The Roastery Lead packages roasted coffee and prepares orders for wholesale accounts, e-commerce customers, and Ritual cafes. This position also roasts coffee and coordinates with our roasting and orders departments to ensure each order is filled efficiently and accurately.The pace can move quickly and the emphasis is on teamwork and collaboration. The well-being of Ritual’s production depends on the thoughtfulness of each person’s work and communication with one another. We rely on each other; each person’s contribution is essential to the team’s success.We have many moving parts. We strive for efficiency and easy flow, and we know that changes throughout a workday are inevitable. We roll with punches and treat our work and our co-workers with respect and understanding. Attention to detail is a must. It’s the little things that count! We care a lot about our craft, and take pride in our work.As a Roastery Lead, you do not need to know our exact systems before you start, but you need to be committed to your own growth and the growth and success of the Roastery team, your co-workers across departments, and the company as a whole.If you like being part of a high-functioning team with repetitive and focused actions – this job might be right for you. Operations on the production line do not differ greatly from day to day, but our volume does. We approach each day, regardless of volume, with the intention of managing our time efficiently and hitting our goals. You may not get the most creative flexibility at this job, but you can leave every day knowing you finished what you set out to do. If this sounds like your dream, please apply.RESPONSIBILITIESContribute to the overall culture and business growth using our Culture Guide as a tool for self-reflection and an ongoing commitment to self-growth, the growth in others, and the growth of the company.Contribute to the overall culture and business growth by participating in or leading improvement committees and projects when needed.Collaborate on the packaging and fulfillment of roasted coffee for all orders, shipments, and deliveries.Maintain accountability for the accuracy, presentation and efficiency in packaging of all orders.Roast coffee per Ritual Quality Standards.Fulfill goods and merchandise accurately for orders, communicate with Inventory Manager as needed.Maintain strong communication between all Ritual departments.Maintain a clean and safe production space, surrounding areas, and equipment.Assist with ordering various production supplies (i.e., boxes, tape, bulk and retail stickers, packing material, etc.).QUALIFICATIONSMust pay strong attention to detail, ability to multi-task and manage a variety of projects simultaneously, and ability to work in an interruption-prone environment.Resourceful problem-solver and strong ability to resolve or smooth issues in the moment.Must feel comfortable utilizing the dexterity of one’s hands for continuous periods of time.Good verbal communication skills.Able to lift 50 lbs.Excellent interpersonal one-on-one, team, and partnership skills.Ability to keep calm and stay focused in a loud, fast-paced environment.Be amenable to unexpected changes in workload.Ability to take direction, yet work independently.Ability to think strategically, with big-picture perspective.STRONGLY PREFERRED1+ years manufacturing or production experience.Experience with XPS, Shopify and other mailing and e-commerce platforms.Mechanically-minded.Computer skills: Shopify, Slack, Google Docs.CA Driver’s license - a plus.Forklift certification - a plus.COMPENSATION + BENEFITSRitual Coffee strongly believes in investing in our people and our culture. We offer great benefits including subsidized medical insurance, dental insurance, and commuter benefits. All employees are eligible for paid time off, paid sick days, holidays (paid at time and a half) and a matching 401k plan. Starting wage is $22-24/hr, commensurate with experience.CLASSIFICATION & SUPERVISIONThis is a regular, full-time, hourly non-exempt position, 35-40 hours per week.The Roastery Lead will be expected to work at least one weekend day, current needs are Sunday - Thursday.Current schedule: 5 AM - 1 PM.The Head Roaster provides general supervision to the Roastery Lead.TO APPLYPlease upload your resume and a cover letter explaining why you’d be a great Roastery Lead through our hiring portal at

https://ritualcoffee.easyapply.co/Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.We thank you for your interest in a career opportunity with Ritual Coffee. Due to high volume, only those applicants selected for an interview will be contacted.

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