Nwafp
Branch Relationship Manager
Nwafp, Washington, District of Columbia, us, 20022
Job Board Title:Branch Relationship ManagerPost Date:
10/13/2023Expiration Date:
1/11/2024Details:Base Salary Range Tier I: $72,180.00 - $90,230.00 - $108,270.00 annualAt Heritage Bank, we work hard, but also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you’ll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day. *pro-rated from start date, and/or hours worked.Position Overview:Heritage Bank currently has an exciting opportunity to join our organization! We are seeking a branch manager at our Langley Branch in Langley, WA.The Branch Banking Manager is responsible for the overall profitability and goal achievement of assigned branch by directing and executing sales and business development activities, meeting operational objectives, managing employee development and engagement through consistent coaching and performance management in accordance with the Heritage Bank Mission, Vision, and Values. This position is also responsible for building the Bank’s presence in the communities served by the branch through prospecting and relationship development as well as active community involvement.Key Responsibilities:Lead and manage a retail branch to ensure that established production goals for deposits, fee income, loan production and other corporate goals are met or exceeded.Lead and manage sales for the branch including mentoring and training branch staff in using standard relationship selling techniques.Develop, implement and monitor the annual and quarterly business plans, including sales goals, income, and expense strategies.Actively lead and train staff to ensure branch adheres to all regulatory compliance standards.Resolve escalated customer questions and/or concerns in a timely manner.Work collaboratively with Retail Management and Human Resources to recommend staffing levels and approve personnel actions.Maintain in-depth knowledge of all Bank’s products and services.Monitor the physical appearance and condition of the branch.Working Environment/Conditions:Climate controlled office environment. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent interruptions.Physical Demands/Effort:Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile. Ability to stand or sit for extended periods of time. Occasional lifting to independently move, lift or transport money and coin.Qualifications:5+ years’ recent experience in a retail banking branch environment and a minimum of two years in a direct leadership and management role – required.Retail sales experience serving consumers and small business clients – required.High School diploma or equivalent - required. Associates degree or higher in Business, Accounting and/or Finance – preferred.Strong leadership and managerial skills are required to manage, motivate, and develop a team.This position may require National Mortgage Licensing System and Registry (NMLS) registration under the terms of the SAFE Act of 2008. Valid driver’s license, proof of insurance and reliable transportation, as regular travel may be required.Heritage Bank is an Equal Opportunity Employer.
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10/13/2023Expiration Date:
1/11/2024Details:Base Salary Range Tier I: $72,180.00 - $90,230.00 - $108,270.00 annualAt Heritage Bank, we work hard, but also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you’ll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day. *pro-rated from start date, and/or hours worked.Position Overview:Heritage Bank currently has an exciting opportunity to join our organization! We are seeking a branch manager at our Langley Branch in Langley, WA.The Branch Banking Manager is responsible for the overall profitability and goal achievement of assigned branch by directing and executing sales and business development activities, meeting operational objectives, managing employee development and engagement through consistent coaching and performance management in accordance with the Heritage Bank Mission, Vision, and Values. This position is also responsible for building the Bank’s presence in the communities served by the branch through prospecting and relationship development as well as active community involvement.Key Responsibilities:Lead and manage a retail branch to ensure that established production goals for deposits, fee income, loan production and other corporate goals are met or exceeded.Lead and manage sales for the branch including mentoring and training branch staff in using standard relationship selling techniques.Develop, implement and monitor the annual and quarterly business plans, including sales goals, income, and expense strategies.Actively lead and train staff to ensure branch adheres to all regulatory compliance standards.Resolve escalated customer questions and/or concerns in a timely manner.Work collaboratively with Retail Management and Human Resources to recommend staffing levels and approve personnel actions.Maintain in-depth knowledge of all Bank’s products and services.Monitor the physical appearance and condition of the branch.Working Environment/Conditions:Climate controlled office environment. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent interruptions.Physical Demands/Effort:Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile. Ability to stand or sit for extended periods of time. Occasional lifting to independently move, lift or transport money and coin.Qualifications:5+ years’ recent experience in a retail banking branch environment and a minimum of two years in a direct leadership and management role – required.Retail sales experience serving consumers and small business clients – required.High School diploma or equivalent - required. Associates degree or higher in Business, Accounting and/or Finance – preferred.Strong leadership and managerial skills are required to manage, motivate, and develop a team.This position may require National Mortgage Licensing System and Registry (NMLS) registration under the terms of the SAFE Act of 2008. Valid driver’s license, proof of insurance and reliable transportation, as regular travel may be required.Heritage Bank is an Equal Opportunity Employer.
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