Happycamper
Chicago - Social Media Coordinator
Happycamper, Chicago, Illinois, United States, 60290
Happy HospitalityJob Posting: Social Media CoordinatorAbout the Company:We are a highly motivated bunch who seek to create a space where you know you are going to have a good time. We are known for our art-inspired spaces that are great for social gatherings. Our restaurants are wall to wall with lights, murals, and vignettes.
We are the marinara-muddled minds behind Happy Camper, Homeslice, and Paradise Park restaurants. Our brand is glued together by our company culture. Many of our employees have been with the company from the first installment of the brand, Homeslice, and a common thread we share is paying a distinct amount of attention to detail in creating this atmosphere. Currently, we are looking for other team members who would like to grow their careers within the hospitality industry.
This job is for someone who may be looking for something more unconventional than a downtown office and who values building the customer experience from the ground up. The ideal candidate wants something more than a cubical and to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated and willing to take initiative.
Job Summary:As a Social Media Coordinator, you will be responsible for creating and maintaining a monthly content schedule. You will develop original content and suggest creative ways to attract more customers and promote our brand. Ultimately, you should be able to increase web traffic and customer engagement metrics aligned with broader marketing strategies. The successful candidate is a highly motivated self-starter who is organized and excited by creating digital content. This role will report directly to Operations and work closely with various members of the management team across all locations.
The role provides an opportunity to grow and develop in an organization with a mission that has real positive social impact, in addition to aggressive business goals. This is an exempt role with hours scheduled Monday through Friday, 9:00am – 5:00pm. Additional hours as required. This is not a remote position.
Duties/Responsibilities:
Research audience preferences and discover current trends
Create engaging text, image and video content
Design posts to sustain readers’ curiosity and create buzz around new products
Measure web traffic and monitor SEO
Stay up-to-date with changes in all social platforms ensuring maximum effectiveness
Facilitate online conversations with customers and respond to queries
Report on online reviews and feedback from customers and fans
Develop an optimal posting schedule, considering web traffic and customer engagement metrics
Develops monthly plan for social schedule
Oversee social media accounts’ layout
Suggest new ways to attract prospective customers, like promotions and competitions
Communicate with industry professionals and influencers to create a strong network
Work collaboratively with operations, brand, events, management departments to achieve coherent and comprehensive brand messaging and customer engagement
Prepare and present reports on the results of social media campaigns and strategies to company leadership
Assist in merchandise and packing duties as assigned
Other duties as assigned
Required Skills/Abilities:
Proven work experience as a Social Media Coordinator
Expertise in multiple social media platforms
Ability to create fun and engaging copy
In-depth knowledge of SEO, keyword research and Google Analytics
Ability to deliver creative content (text, image and video)
Familiarity with online marketing strategies and marketing channels
Ability to grasp future trends in digital technologies and act proactively
Excellent communication skills
Multitasking and analytical skills
Desirable:
Graphic Design experience
Experience in Food Photography
Knowledge in iPhone Photo and Video tools
BS degree in Marketing, new media or relevant field
Required Years of Experience
1-2 years
Physical Demands & Work EnvironmentSome positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection.
Non-Physical DemandsFrequently requires time pressures, frequent change of tasks, tedious or exacting work, and working with others as part of a team. Occasionally requires performing multiple tasks simultaneously, emergency situations, and irregular schedule.
Schedule:
40 hour week required
Day Shift/Night Shift – flexible weekly schedule
Monday to Friday, weekend availability
On call
In-office or on-premise work setting
Compensation DetailsCompensation: $45-55,000.00
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts
Department:Marketing
Reports to:Operations
Status:Salary
FLSA Code:Exempt
Location:Chicago
Happy Camper is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity.
Must be eligible to legally work in the United States.
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We are the marinara-muddled minds behind Happy Camper, Homeslice, and Paradise Park restaurants. Our brand is glued together by our company culture. Many of our employees have been with the company from the first installment of the brand, Homeslice, and a common thread we share is paying a distinct amount of attention to detail in creating this atmosphere. Currently, we are looking for other team members who would like to grow their careers within the hospitality industry.
This job is for someone who may be looking for something more unconventional than a downtown office and who values building the customer experience from the ground up. The ideal candidate wants something more than a cubical and to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated and willing to take initiative.
Job Summary:As a Social Media Coordinator, you will be responsible for creating and maintaining a monthly content schedule. You will develop original content and suggest creative ways to attract more customers and promote our brand. Ultimately, you should be able to increase web traffic and customer engagement metrics aligned with broader marketing strategies. The successful candidate is a highly motivated self-starter who is organized and excited by creating digital content. This role will report directly to Operations and work closely with various members of the management team across all locations.
The role provides an opportunity to grow and develop in an organization with a mission that has real positive social impact, in addition to aggressive business goals. This is an exempt role with hours scheduled Monday through Friday, 9:00am – 5:00pm. Additional hours as required. This is not a remote position.
Duties/Responsibilities:
Research audience preferences and discover current trends
Create engaging text, image and video content
Design posts to sustain readers’ curiosity and create buzz around new products
Measure web traffic and monitor SEO
Stay up-to-date with changes in all social platforms ensuring maximum effectiveness
Facilitate online conversations with customers and respond to queries
Report on online reviews and feedback from customers and fans
Develop an optimal posting schedule, considering web traffic and customer engagement metrics
Develops monthly plan for social schedule
Oversee social media accounts’ layout
Suggest new ways to attract prospective customers, like promotions and competitions
Communicate with industry professionals and influencers to create a strong network
Work collaboratively with operations, brand, events, management departments to achieve coherent and comprehensive brand messaging and customer engagement
Prepare and present reports on the results of social media campaigns and strategies to company leadership
Assist in merchandise and packing duties as assigned
Other duties as assigned
Required Skills/Abilities:
Proven work experience as a Social Media Coordinator
Expertise in multiple social media platforms
Ability to create fun and engaging copy
In-depth knowledge of SEO, keyword research and Google Analytics
Ability to deliver creative content (text, image and video)
Familiarity with online marketing strategies and marketing channels
Ability to grasp future trends in digital technologies and act proactively
Excellent communication skills
Multitasking and analytical skills
Desirable:
Graphic Design experience
Experience in Food Photography
Knowledge in iPhone Photo and Video tools
BS degree in Marketing, new media or relevant field
Required Years of Experience
1-2 years
Physical Demands & Work EnvironmentSome positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection.
Non-Physical DemandsFrequently requires time pressures, frequent change of tasks, tedious or exacting work, and working with others as part of a team. Occasionally requires performing multiple tasks simultaneously, emergency situations, and irregular schedule.
Schedule:
40 hour week required
Day Shift/Night Shift – flexible weekly schedule
Monday to Friday, weekend availability
On call
In-office or on-premise work setting
Compensation DetailsCompensation: $45-55,000.00
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts
Department:Marketing
Reports to:Operations
Status:Salary
FLSA Code:Exempt
Location:Chicago
Happy Camper is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity.
Must be eligible to legally work in the United States.
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