NICE
Director of Product(Fraud)
NICE, Hoboken, New Jersey, us, 07030
At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.So, what’s the role all about?Our Enterprise Fraud Management Line of Business (LoB) is seeking a
Director of Product Management . This role is responsible for the development and execution of the product strategy of our portfolio of solutions for the financial services and banking industry.How will you make an impact?Collaboratively define business and product strategy through understanding the market (market segmentation, growth opportunities, key industries and solution areas)Own the overall product roadmap for the Enterprise Fraud Management portfolioManage a team of 8+ Product Managers and Product OwnersCreate new solutions and extend existing technology solutions by partnering with our customers to help them meet their fraud management objectivesOwn the product management process from initial market problem definition through to product requirements, pricing, product development, positioning, product evolution and ongoing product maintenanceBuild strong relationships and indirectly manage teams in a highly-matrixed environment with customers, sales, regions, partners, services and product groupsAssemble product requirements from multiple sources (e.g., research, usability, customer feedback, partner data, competitive assessment) and communicate requirements to product developmentEducate and enable the customer-facing organizations to ensure successful go-to-marketSupport sales and services in customer engagements—both evangelizing our solutions to assist with selling and capturing market requirements to bring back to the product teamsBuild the business case for product investments driven by customer requirements, competitive landscape and company strategy. Integrate product innovation into the fabric of the organizationHave you got what it takes?Minimum 10 years of experience in enterprise and/or SaaS software product managementMinimum 5 years team leadership experience and a strong track record of attracting and developing talented Product ManagersExperience in fraud & authentication solutions – advantage5+ years of experience in development and execution of a commercial Product Portfolio Strategy, successfully driving multiple software products simultaneouslyExperience in working with a B2B software sales teamExcellent leadership, collaboration, communication and change management skillsExperienced in working in a global matrixed environmentExperience working with geographically distributed product management and development teamsMasterful ability to prioritize long (and growing) lists of demandsStrong written, interpersonal and presentation communication skills, and ability to confidently and clearly communicate to both internal and external audiencesStrong team player who is easy to partner with across functions, cultures and geographiesExperience influencing cross-functional teams without formal authorityExperience working in a fast-paced, complex global environmentAbility to travel up to 35% domestically and internationallyYou will have an advantage if you also have:Experience/knowledge of Actimize solutions or Fincrime industryWhat’s in it for you?Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.About NICE Actimize:NICE Actimize is the largest and broadest provider of financial crime, risk, and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud, and providing regulatory compliance.Requisition ID:
4223Reporting into:
GM of FraudRole Type:
DirectorAbout NICENICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+billion financial transactions.Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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Director of Product Management . This role is responsible for the development and execution of the product strategy of our portfolio of solutions for the financial services and banking industry.How will you make an impact?Collaboratively define business and product strategy through understanding the market (market segmentation, growth opportunities, key industries and solution areas)Own the overall product roadmap for the Enterprise Fraud Management portfolioManage a team of 8+ Product Managers and Product OwnersCreate new solutions and extend existing technology solutions by partnering with our customers to help them meet their fraud management objectivesOwn the product management process from initial market problem definition through to product requirements, pricing, product development, positioning, product evolution and ongoing product maintenanceBuild strong relationships and indirectly manage teams in a highly-matrixed environment with customers, sales, regions, partners, services and product groupsAssemble product requirements from multiple sources (e.g., research, usability, customer feedback, partner data, competitive assessment) and communicate requirements to product developmentEducate and enable the customer-facing organizations to ensure successful go-to-marketSupport sales and services in customer engagements—both evangelizing our solutions to assist with selling and capturing market requirements to bring back to the product teamsBuild the business case for product investments driven by customer requirements, competitive landscape and company strategy. Integrate product innovation into the fabric of the organizationHave you got what it takes?Minimum 10 years of experience in enterprise and/or SaaS software product managementMinimum 5 years team leadership experience and a strong track record of attracting and developing talented Product ManagersExperience in fraud & authentication solutions – advantage5+ years of experience in development and execution of a commercial Product Portfolio Strategy, successfully driving multiple software products simultaneouslyExperience in working with a B2B software sales teamExcellent leadership, collaboration, communication and change management skillsExperienced in working in a global matrixed environmentExperience working with geographically distributed product management and development teamsMasterful ability to prioritize long (and growing) lists of demandsStrong written, interpersonal and presentation communication skills, and ability to confidently and clearly communicate to both internal and external audiencesStrong team player who is easy to partner with across functions, cultures and geographiesExperience influencing cross-functional teams without formal authorityExperience working in a fast-paced, complex global environmentAbility to travel up to 35% domestically and internationallyYou will have an advantage if you also have:Experience/knowledge of Actimize solutions or Fincrime industryWhat’s in it for you?Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.About NICE Actimize:NICE Actimize is the largest and broadest provider of financial crime, risk, and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud, and providing regulatory compliance.Requisition ID:
4223Reporting into:
GM of FraudRole Type:
DirectorAbout NICENICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+billion financial transactions.Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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