City of San Jose
Parking & Traffic Control Officer FT/PT
City of San Jose, San Jose, California, United States, 95199
The Department of Transportation (DOT) plans, develops, operates, and maintains transportation facilities, services, and related systems which contribute to the livability and economic health of the City. We comprise a team of more than 500 people ready to serve the needs of our residents to improve the efficiency and safety of San José streets. We are an energetic and innovative team that is improving transportation in the nation’s 10th largest city, while focusing on safety, sustainability, and active public life! For more information about DOT, visit
www.sanjoseca.gov/transportation .The Department of Transportation is currently seeking to fill multiple vacancies for the Parking and Traffic Control Officer Full-Time and Part-Time position.The Parking and Traffic Control Officer FT/PT bargaining unit is OE#3.The PTCO position in the DOT Parking Compliance Unit is responsible for patrolling assigned areas within the City limits and responding to complaints for illegally parked motor vehicles for the purpose of enforcing motor vehicle, roadway, garage and surface lot parking laws and regulations. In addition, the Parking Compliance Unit supports school safety and vehicle abatement programs and provides tow support for construction or street maintenance projects. This position is also tasked with providing vehicular and pedestrian traffic control during construction projects and special events within the City. The PTCO also provides education and information about parking laws and regulations and participates in community outreach activities. PTCOs patrol coverage areas without a partner by walking or driving. Individuals in this classification will be required to work alternate work shifts, including grave and swing, weekends, holidays, overtime, and on-call.
More information on the typical duties can be found in the Class Specifications for
Parking and Traffic Control Officer
.Qualifications
Education and Experience:Completion of high school or equivalent (General Education Development [GED] Test or California Proficiency Certificate) AND one (1) year of experience in employment requiring independent decision-making and considerable contact with the general public.Required Licensing:Possession of a valid State of California driver's license.Successfully pass a formal San Jose Police Department Background Investigation.Desirable Competencies:
The ideal candidate will possess the most desirable combination of training, skills, and experience, as demonstrated in past and current employment history. Desirable competencies for this position include:Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.Knowledge of, and experience with, public infrastructure maintenance and construction practices.Computer/technology proficiency sufficient to manage data and information relevant to the needs of the maintenance section.Ability to provide training to employees regarding vehicle and equipment operation, work processes and safe operating procedures, and safety policies.Communication Skills:
Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.Customer Service:
Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.Decision Making:
Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.Flexibility:
Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment.Selection Process:
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, and a formal police background check. If selected, the Conditional Offer of Employment is contingent upon you providing proof of a valid State of California driver’s license, and an assessment of your California DMV Employer Pull Notice (EPN) as per the DMV Release of Driver Record Information form.
If you have questions about the duties of these positions, the selection or hiring processes, please contact Keana Castillo at
keana.castillo@sanjoseca.gov .
#J-18808-Ljbffr
www.sanjoseca.gov/transportation .The Department of Transportation is currently seeking to fill multiple vacancies for the Parking and Traffic Control Officer Full-Time and Part-Time position.The Parking and Traffic Control Officer FT/PT bargaining unit is OE#3.The PTCO position in the DOT Parking Compliance Unit is responsible for patrolling assigned areas within the City limits and responding to complaints for illegally parked motor vehicles for the purpose of enforcing motor vehicle, roadway, garage and surface lot parking laws and regulations. In addition, the Parking Compliance Unit supports school safety and vehicle abatement programs and provides tow support for construction or street maintenance projects. This position is also tasked with providing vehicular and pedestrian traffic control during construction projects and special events within the City. The PTCO also provides education and information about parking laws and regulations and participates in community outreach activities. PTCOs patrol coverage areas without a partner by walking or driving. Individuals in this classification will be required to work alternate work shifts, including grave and swing, weekends, holidays, overtime, and on-call.
More information on the typical duties can be found in the Class Specifications for
Parking and Traffic Control Officer
.Qualifications
Education and Experience:Completion of high school or equivalent (General Education Development [GED] Test or California Proficiency Certificate) AND one (1) year of experience in employment requiring independent decision-making and considerable contact with the general public.Required Licensing:Possession of a valid State of California driver's license.Successfully pass a formal San Jose Police Department Background Investigation.Desirable Competencies:
The ideal candidate will possess the most desirable combination of training, skills, and experience, as demonstrated in past and current employment history. Desirable competencies for this position include:Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.Knowledge of, and experience with, public infrastructure maintenance and construction practices.Computer/technology proficiency sufficient to manage data and information relevant to the needs of the maintenance section.Ability to provide training to employees regarding vehicle and equipment operation, work processes and safe operating procedures, and safety policies.Communication Skills:
Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.Customer Service:
Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.Decision Making:
Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.Flexibility:
Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment.Selection Process:
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, and a formal police background check. If selected, the Conditional Offer of Employment is contingent upon you providing proof of a valid State of California driver’s license, and an assessment of your California DMV Employer Pull Notice (EPN) as per the DMV Release of Driver Record Information form.
If you have questions about the duties of these positions, the selection or hiring processes, please contact Keana Castillo at
keana.castillo@sanjoseca.gov .
#J-18808-Ljbffr