Gryaab AB
Lead Business Analyst
Gryaab AB, Chicago, Illinois, United States, 60290
Chicago, United States
| Posted on 03/17/2023NextRow is looking to hire a lead business analyst for a contract position. Candidate can work 100% remote, preferably from Illinois.Must have experience in the Hospitality industry.The client is migrating from a homegrown reservation system to a new third-party reservation system. You will play a key role as a lead/senior business analyst to document the business requirements and work with technical teams.Technical acumen
is extremely important for this role, including understanding how technical integrations work, as well as the basics of JSON, SOAP, APIs, etc.Any experience with reservation systems and rewards systems is highly desirable.Responsibilities:
Develop and maintain relationships with customers, both domestic and global.Elicit requirements using interviews, document analysis, requirements workshops, surveys, and task/process/workflow analysis.Perform hands-on system configuration and development/scripting as needed.Develop test plans and perform application testing for configuration or system-related changes.Coordinate module patches, bundles, and upgrades, including testing, documentation, and implementation with all stakeholders.Audit policies and controls related to the area of scope to ensure legal requirements are met and provide a plan for compliance as necessary.Identify opportunities to improve systems through automation, process re-engineering, and new/improved features.Develop/deliver/maintain end-user training and system documentation as needed.May serve as Project Manager for small projects.Provide production support, application maintenance, and documentation for global systems within the scope of responsibility.Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.Other duties as assigned.Experience:
Minimum 3 years of IT experience, preferably in a global organization.Minimum 3 years of experience with relevant applications (e.g., reservations highly desired).Or minimum 3 years of relevant domain experience (e.g., hotel operations, hotel distribution).Education:
Bachelor’s degree or equivalent work experience.
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| Posted on 03/17/2023NextRow is looking to hire a lead business analyst for a contract position. Candidate can work 100% remote, preferably from Illinois.Must have experience in the Hospitality industry.The client is migrating from a homegrown reservation system to a new third-party reservation system. You will play a key role as a lead/senior business analyst to document the business requirements and work with technical teams.Technical acumen
is extremely important for this role, including understanding how technical integrations work, as well as the basics of JSON, SOAP, APIs, etc.Any experience with reservation systems and rewards systems is highly desirable.Responsibilities:
Develop and maintain relationships with customers, both domestic and global.Elicit requirements using interviews, document analysis, requirements workshops, surveys, and task/process/workflow analysis.Perform hands-on system configuration and development/scripting as needed.Develop test plans and perform application testing for configuration or system-related changes.Coordinate module patches, bundles, and upgrades, including testing, documentation, and implementation with all stakeholders.Audit policies and controls related to the area of scope to ensure legal requirements are met and provide a plan for compliance as necessary.Identify opportunities to improve systems through automation, process re-engineering, and new/improved features.Develop/deliver/maintain end-user training and system documentation as needed.May serve as Project Manager for small projects.Provide production support, application maintenance, and documentation for global systems within the scope of responsibility.Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.Other duties as assigned.Experience:
Minimum 3 years of IT experience, preferably in a global organization.Minimum 3 years of experience with relevant applications (e.g., reservations highly desired).Or minimum 3 years of relevant domain experience (e.g., hotel operations, hotel distribution).Education:
Bachelor’s degree or equivalent work experience.
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