Werfenlife SA.
Clinical Applications Consultant: Hemostasis Product Line, Chicago IL
Werfenlife SA., Chicago, Illinois, United States, 60290
Clinical Applications Consultant: Hemostasis Product Line, Chicago IL
Field - Chicago, IL - Chicago, Illinois United StatesCountry: United StatesShift: 1stAbout the Position
Overview
WerfenWerfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality.Position Summary :Responsible for ensuring total customer satisfaction within the Werfen installed base. Perform installations, validations/verification, and training on Werfen analyzers. Provide ongoing clinical support, customer education, and consult with customers regarding regulatory requirements and compliance.Responsibilities
Key Accountabilities:Performs Werfen instrument installations, validations/verifications, and training inside and outside their assigned territory as directed by the Clinical Applications Manager (CAM).Responsible for ensuring total customer satisfaction and base maintenance.Provides customer clinical & technical support and education.Achieves and maintains a high level of competency in technical knowledge of Werfen products and services.Maintains comprehensive knowledge of regulatory requirements.Identifies opportunities to grow revenue within assigned accounts.Participates in seminars, workshops, and convention exhibit activities as requested by Management.Develops/maintains an account list and calls on each according to required frequencies.Prepares forecasts and other monthly reports as required by management.Responsible for complying with all regulatory mandated policies and procedures.Secondary Functions:To be determined, as needed, by management.Internal Networking/Key Relationships:Customer ServiceTechnical Support GroupSkills & Capabilities:Efficiently works under pressure to meet deadlines.Proven technical proficiency and knowledge.Strong planning and organizational skills.Ability to communicate effectively at varying levels of the organization.Demonstrated problem-solving skills.Collaboration skills, capable of executing in a team environment.Ability to present complex technical concepts for varying levels of customer staff.Qualifications
Minimum Knowledge & Experience Required for the Position:Education:Associates degree in Medical Technology (preferred), Respiratory Therapy, Nursing or related scientific discipline required. Bachelor’s degree preferred.Experience:Minimum of 2-3 years’ work experience in a lab or clinical setting.Additional Skills/Knowledge:Strong computer skills (Word, Excel, and PowerPoint).Language: Fluency in English Required.Travel Requirements:Approximately 80% of time.Werfen is an Equal Opportunity employer and is committed to a diverse workplace. If you have a disability and need an accommodation in relation to the online application process, please contact NAtalentacquisition@werfen.com for assistance.
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Field - Chicago, IL - Chicago, Illinois United StatesCountry: United StatesShift: 1stAbout the Position
Overview
WerfenWerfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality.Position Summary :Responsible for ensuring total customer satisfaction within the Werfen installed base. Perform installations, validations/verification, and training on Werfen analyzers. Provide ongoing clinical support, customer education, and consult with customers regarding regulatory requirements and compliance.Responsibilities
Key Accountabilities:Performs Werfen instrument installations, validations/verifications, and training inside and outside their assigned territory as directed by the Clinical Applications Manager (CAM).Responsible for ensuring total customer satisfaction and base maintenance.Provides customer clinical & technical support and education.Achieves and maintains a high level of competency in technical knowledge of Werfen products and services.Maintains comprehensive knowledge of regulatory requirements.Identifies opportunities to grow revenue within assigned accounts.Participates in seminars, workshops, and convention exhibit activities as requested by Management.Develops/maintains an account list and calls on each according to required frequencies.Prepares forecasts and other monthly reports as required by management.Responsible for complying with all regulatory mandated policies and procedures.Secondary Functions:To be determined, as needed, by management.Internal Networking/Key Relationships:Customer ServiceTechnical Support GroupSkills & Capabilities:Efficiently works under pressure to meet deadlines.Proven technical proficiency and knowledge.Strong planning and organizational skills.Ability to communicate effectively at varying levels of the organization.Demonstrated problem-solving skills.Collaboration skills, capable of executing in a team environment.Ability to present complex technical concepts for varying levels of customer staff.Qualifications
Minimum Knowledge & Experience Required for the Position:Education:Associates degree in Medical Technology (preferred), Respiratory Therapy, Nursing or related scientific discipline required. Bachelor’s degree preferred.Experience:Minimum of 2-3 years’ work experience in a lab or clinical setting.Additional Skills/Knowledge:Strong computer skills (Word, Excel, and PowerPoint).Language: Fluency in English Required.Travel Requirements:Approximately 80% of time.Werfen is an Equal Opportunity employer and is committed to a diverse workplace. If you have a disability and need an accommodation in relation to the online application process, please contact NAtalentacquisition@werfen.com for assistance.
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