Voala
ODR Care Manager Generalist
Voala, Los Angeles, California, United States, 90079
Helping Our Most Vulnerable Change Their Life StoriesVolunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing programs as well as drug and alcohol rehabilitation. Learn more at
www.voala.org .JOB SUMMARY AND PURPOSEThe Care Manager (Generalist) provides intensive care to program participants who have been, or are currently, involved with the criminal justice system as well as suffering from co-occurring disorders, meeting participants at least weekly. The Care Manager is the primary point of contact to coordinate services and care for assigned clients. This position provides clients with the highest levels of acuity and co-morbidities individualized care through access to service linkages, counseling, treatment planning, and various crisis intervention methods in order to prepare individuals for further success.DUTIES AND RESPONSIBILITIESConducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a detailed plan to meet the high acuity needs, sets goals for the clients, and locates the resources needed to meet the goals.Provides service linkages and support systems to ensure identified needs are met.Coordinates individualized planning and follow-up with clients to meet short and long-term needs, tracks progress on meeting agreed-upon goals.Conducts regular meetings with clients; consults with service team regarding progress of cases; records all services provided and case notes, maintaining confidentiality of client’s data in accordance with HIPAA and other relevant funder, local or state regulations.Facilitates support groups and group education events.Appears in court or other government agencies as an advocate for clients relating to re-entry into society.Other duties as may be assigned by Program Manager.QUALIFICATIONSREQUIREMENTS:Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment, and education verifications.Must be able to pass Los Angeles Sheriff Department (LASD) background check.Valid California driver's license and have reliable transportation.Approval from Department of Health Services (DHS).TB Test.EDUCATION:Bachelor’s Degree (Social Work or related).Or a combination of education and relevant experience (4 years).EXPERIENCE:At least 1-year case management experience (in addition to the education requirement – a total of 5 years education and experience) in homelessness, addictions, under-served, and/or prison re-entry program care – high acuity clients with co-morbidities.PREFERRED QUALIFICATIONS:2 years of experience working with target population.Familiar with HMIS, electronic record-keeping.Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
#J-18808-Ljbffr
www.voala.org .JOB SUMMARY AND PURPOSEThe Care Manager (Generalist) provides intensive care to program participants who have been, or are currently, involved with the criminal justice system as well as suffering from co-occurring disorders, meeting participants at least weekly. The Care Manager is the primary point of contact to coordinate services and care for assigned clients. This position provides clients with the highest levels of acuity and co-morbidities individualized care through access to service linkages, counseling, treatment planning, and various crisis intervention methods in order to prepare individuals for further success.DUTIES AND RESPONSIBILITIESConducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a detailed plan to meet the high acuity needs, sets goals for the clients, and locates the resources needed to meet the goals.Provides service linkages and support systems to ensure identified needs are met.Coordinates individualized planning and follow-up with clients to meet short and long-term needs, tracks progress on meeting agreed-upon goals.Conducts regular meetings with clients; consults with service team regarding progress of cases; records all services provided and case notes, maintaining confidentiality of client’s data in accordance with HIPAA and other relevant funder, local or state regulations.Facilitates support groups and group education events.Appears in court or other government agencies as an advocate for clients relating to re-entry into society.Other duties as may be assigned by Program Manager.QUALIFICATIONSREQUIREMENTS:Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment, and education verifications.Must be able to pass Los Angeles Sheriff Department (LASD) background check.Valid California driver's license and have reliable transportation.Approval from Department of Health Services (DHS).TB Test.EDUCATION:Bachelor’s Degree (Social Work or related).Or a combination of education and relevant experience (4 years).EXPERIENCE:At least 1-year case management experience (in addition to the education requirement – a total of 5 years education and experience) in homelessness, addictions, under-served, and/or prison re-entry program care – high acuity clients with co-morbidities.PREFERRED QUALIFICATIONS:2 years of experience working with target population.Familiar with HMIS, electronic record-keeping.Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
#J-18808-Ljbffr